---
title: 'Agility ERP + SAP CRM'
url: 'https://www.staging38.commercient.com/product/agility-erp-sap-crm/'
date: '2026-06-19T09:56:47-04:00'
modified: '2026-06-19T09:56:47-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Agility ERP to SAP CRM, giving your team access to Agility ERP data directly within SAP CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Agility ERP and SAP CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside SAP CRM. Sales reps get a complete view of Agility ERP account history — orders, invoices, payments and product data — without switching platforms.

## What syncs

- Sync Agility ERP Credit Notes to SAP CRM
- Import SAP CRM Contacts as Agility ERP Customer Contacts
- Connect Agility ERP Quotes to SAP CRM Opportunities
- Sync Agility ERP Customers to SAP CRM Accounts
- Display Agility ERP Invoices in SAP CRM
- Access Agility ERP Items and Inventory from SAP CRM

## Why Commercient

### Deal-to-order workflow

Connect SAP CRM Opportunities back to Agility ERP as Sales Orders so approved deals can move into ERP fulfilment workflows when included in the integration scope.

### Invoice and payment visibility

Surface Agility ERP Invoices and Payments inside SAP CRM so account managers can review outstanding balances and recent payments alongside their pipeline and customer activity.

### Quote-to-order workflow

Connect SAP CRM Quotations to Agility ERP Sales Orders so sales quotes approved in the CRM can create ERP orders and trigger fulfilment without re-entry.

### Account health monitoring

Sync Agility ERP payment status, open Sales Orders and credit data to SAP CRM so account managers can flag at-risk accounts and prioritise renewals based on financial history.

## About Agility ERP

Agility ERP is a distribution-focused ERP system for building material dealers and home improvement distributors, managing orders, inventory, pricing and customer accounts.

## About SAP CRM

SAP CRM is a customer relationship management system for large enterprises, managing accounts, contacts, opportunities, marketing campaigns and customer service interactions.

## Frequently asked questions

### How is the Agility ERP and SAP CRM integration scoped and implemented?

Commercient scopes each integration project based on the customer's Agility ERP and SAP CRM configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can Agility ERP Sales Orders history sync to SAP CRM account records?

Yes, Commercient can sync Agility ERP Sales Orders history to SAP CRM Accounts records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both Agility ERP and SAP CRM?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between Agility ERP and SAP CRM?

Commercient can synchronise key Agility ERP ERP data with SAP CRM, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Agility ERP Customers sync into SAP CRM Accounts and Contacts?

Yes, Commercient can sync Agility ERP Customers into SAP CRM as Accounts and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.