---
title: 'Applied Epic + Salesforce Commerce Cloud'
url: 'https://www.staging38.commercient.com/product/applied-epic-salesforce-commerce-cloud/'
date: '2026-06-19T09:57:08-04:00'
modified: '2026-06-19T09:57:08-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Applied Epic to Salesforce Commerce Cloud, giving your team access to Applied Epic data directly within Salesforce Commerce Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Applied Epic and Salesforce Commerce Cloud, synchronising orders, products, customers and inventory between the ERP and online store. This gives e-commerce managers visibility into ERP inventory and pricing, helping prevent stockouts and incorrect product data on the storefront.

## What syncs

- Connect Applied Epic Vendors to Salesforce Commerce Cloud for Supplier Visibility
- Sync Applied Epic Invoices from Salesforce Commerce Cloud Order Data
- Export Salesforce Commerce Cloud Product Variants to Applied Epic Items
- Sync Salesforce Commerce Cloud Returns to Applied Epic Credit Notes
- Update Applied Epic Customers from Salesforce Commerce Cloud Buyer Records
- Sync Applied Epic Customers to Salesforce Commerce Cloud Customers

## Why Commercient

### New customer acquisition

Import Salesforce Commerce Cloud new Customers into Applied Epic so customers who purchase online are available for billing, order management and account records in the ERP.

### B2B order portal management

Sync Applied Epic customer-specific pricing, order history and account terms to Salesforce Commerce Cloud so B2B buyers see accurate, personalised information when ordering online.

### Order revenue and financial posting

Connect Salesforce Commerce Cloud order revenue to Applied Epic Invoices so financial posting happens from ERP order records without manual reconciliation between the storefront and accounting.

### Product category and collection sync

Sync Applied Epic Items categories and attributes to Salesforce Commerce Cloud product collections so the storefront organisation reflects the ERP's product structure.

## About Applied Epic

Applied Epic is agency management software for commercial insurance brokers, managing policies, clients, renewals, commissions and carrier relationships.

## About Salesforce Commerce Cloud

Salesforce Commerce Cloud is a digital commerce platform for B2C and B2B retailers, managing online storefronts, product catalogs, orders, promotions and customer accounts.

## Frequently asked questions

### Can Applied Epic Credit Notes and returns sync back from Salesforce Commerce Cloud?

Commercient can support syncing Salesforce Commerce Cloud returns and refund data back to Applied Epic as Credit Notes when included in scope. This keeps inventory, financial and customer account records accurate after returns are processed.

### Can Applied Epic Price Lists for specific customers sync to Salesforce Commerce Cloud?

Commercient can support syncing Applied Epic customer-specific Price Lists to Salesforce Commerce Cloud so B2B customers see their contracted pricing when ordering online. Exact capabilities depend on the platforms and project scope.

### What happens to Applied Epic fulfilment when an Salesforce Commerce Cloud order is placed?

When an Salesforce Commerce Cloud Orders is imported into Applied Epic as Sales Orders, it enters the ERP fulfilment workflow. Inventory is reserved, the order is processed and shipment status can be synced back to Salesforce Commerce Cloud when included in scope.

### Can Applied Epic Vendors and supplier data sync to Salesforce Commerce Cloud?

Commercient can support syncing Applied Epic Vendors and supplier data to Salesforce Commerce Cloud when relevant for dropship, supplier-managed inventory or B2B ordering workflows. Exact capabilities depend on project scope.

### How does Commercient handle product variants between Applied Epic and Salesforce Commerce Cloud?

Commercient maps Applied Epic Items to Salesforce Commerce Cloud product and variant structures during implementation. Field mapping for variants, attributes and SKUs is configured per project to match each platform's product data model.