---
title: 'Aptean Impress ERP + Salesforce Service Cloud'
url: 'https://www.staging38.commercient.com/product/aptean-impress-erp-salesforce-service-cloud/'
date: '2026-06-19T09:59:04-04:00'
modified: '2026-06-19T09:59:04-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Aptean Impress ERP to Salesforce Service Cloud, giving your team access to Aptean Impress ERP data directly within Salesforce Service Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Aptean Impress ERP and Salesforce Service Cloud, giving sales teams access to ERP customer, order, invoice and inventory data from inside Salesforce Service Cloud. With ERP account data visible in Salesforce Service Cloud, sales managers can monitor outstanding invoices, recent orders and payment history alongside pipeline activity.

## What syncs

- Access Aptean Impress ERP Items and Inventory from Salesforce Service Cloud
- Export Salesforce Service Cloud Opportunities as Aptean Impress ERP Sales Orders
- Sync Aptean Impress ERP Sales Orders and Status Updates to Salesforce Service Cloud
- Update Salesforce Service Cloud Contacts from Aptean Impress ERP Customer Contacts
- View Aptean Impress ERP Inventory in Salesforce Service Cloud
- Sync Aptean Impress ERP Payments to Salesforce Service Cloud Account Records

## Why Commercient

### Customer contact sync

Sync Aptean Impress ERP Contacts to Salesforce Service Cloud Contacts so both platforms share accurate individual contact information, phone numbers, email addresses and roles for each customer account.

### Customer account visibility

Connect Aptean Impress ERP Customers to Salesforce Service Cloud Accounts and Contacts so sales teams can view ERP customer data from inside the CRM and manage relationships with accurate account information.

### Sales order history

Sync Aptean Impress ERP Sales Orders, Invoices and Order History to Salesforce Service Cloud so sales reps can review order status and customer purchase activity without leaving the CRM.

### Product and inventory visibility

Access Aptean Impress ERP Items, Inventory and Price Lists from Salesforce Service Cloud so sales teams can check product availability and provide accurate information to customers.

## About Aptean Impress ERP

Aptean Impress ERP is an ERP solution for the printing and packaging industry, managing job costing, estimating, production, inventory and financials.

## About Salesforce Service Cloud

Salesforce Service Cloud is a customer service platform for managing cases, tickets, knowledge bases, live chat, field service and service team operations.

## Frequently asked questions

### Can Salesforce Service Cloud Opportunities be connected back to Aptean Impress ERP as Sales Orders?

Commercient can support connecting Salesforce Service Cloud Opportunities back to Aptean Impress ERP as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the Aptean Impress ERP and Salesforce Service Cloud sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.

### Can sales reps see Aptean Impress ERP Invoices and Payments inside Salesforce Service Cloud?

Yes, Commercient can surface Aptean Impress ERP Invoices and Payments data inside Salesforce Service Cloud so sales reps can review account financial status without leaving the CRM. Exact field display depends on project configuration.

### Can Aptean Impress ERP Items and Inventory be accessed from Salesforce Service Cloud?

Yes, Commercient can sync Aptean Impress ERP Items and Inventory to Salesforce Service Cloud so sales teams can check product availability and pricing from inside the CRM. Supported objects and sync direction depend on project scope.

### Does Commercient support two-way sync between Aptean Impress ERP and Salesforce Service Cloud?

Commercient can support bidirectional sync between Aptean Impress ERP and Salesforce Service Cloud, such as ERP-to-CRM customer data and CRM-to-ERP deal-to-order workflows. Two-way sync capability and object coverage depend on the systems involved and the integration scope.