---
title: 'Aptean Southware + Close CRM'
url: 'https://www.staging38.commercient.com/product/aptean-southware-close-crm/'
date: '2026-06-19T11:19:15-04:00'
modified: '2026-06-19T11:19:15-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Aptean Southware to Close CRM, giving your team access to Aptean Southware data directly within Close CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Aptean Southware and Close CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside Close CRM. With accurate ERP data in Close CRM, reps spend less time locating account details and more time managing customer relationships.

## What syncs

- Sync Aptean Southware Payments to Close CRM Account Records
- Access Aptean Southware Price Lists from Close CRM
- Sync Aptean Southware Credit Notes to Close CRM
- Import Close CRM Contacts as Aptean Southware Customer Contacts
- Connect Aptean Southware Quotes to Close CRM Opportunities
- Sync Aptean Southware Customers to Close CRM Organizations

## Why Commercient

### New customer onboarding

Connect Close CRM new Organizations to Aptean Southware Customers so new customers created in the CRM are available in the ERP for billing, order processing and fulfilment.

### Pricing and discount visibility

Sync Aptean Southware Price Lists to Close CRM so sales reps can reference current pricing, discount tiers and customer-specific rates from inside the CRM without ERP access.

### Forecast and pipeline accuracy

Align Close CRM deal values and expected close dates with Aptean Southware order and revenue data to give sales managers more accurate pipeline reporting and revenue forecasts.

### Credit and order limit visibility

Sync Aptean Southware customer credit status and order limits to Close CRM so sales reps know a customer's account standing before quoting or accepting new orders.

## About Aptean Southware

Aptean Southware is an ERP and business management system for wholesale distributors and service organisations, covering inventory, purchasing, sales, service and accounting.

## About Close CRM

Close CRM is a sales-focused CRM for inside sales teams, managing leads, contacts, calls, emails, sequences and deal pipelines in one platform.

## Frequently asked questions

### Can Aptean Southware Price Lists sync to Close CRM for sales quoting?

Yes, Commercient can sync Aptean Southware Price Lists to Close CRM so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.

### Can Commercient support dashboards or reporting from Aptean Southware data in Close CRM?

Commercient can support surfacing Aptean Southware data inside Close CRM views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the Aptean Southware and Close CRM integration scoped and implemented?

Commercient scopes each integration project based on the customer's Aptean Southware and Close CRM configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can Aptean Southware Sales Orders history sync to Close CRM account records?

Yes, Commercient can sync Aptean Southware Sales Orders history to Close CRM Organizations records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both Aptean Southware and Close CRM?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.