---
title: 'Aptean Southware + Freshworks Freshsales'
url: 'https://www.staging38.commercient.com/product/aptean-southware-freshworks-freshsales/'
date: '2026-06-19T11:19:21-04:00'
modified: '2026-06-19T11:19:21-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Aptean Southware to Freshworks Freshsales, giving your team access to Aptean Southware data directly within Freshworks Freshsales. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Aptean Southware and Freshworks Freshsales, syncing customer, order and operational data between the ERP and Freshworks Freshsales. The integration is scoped per project to cover the objects and directions that match each customer’s specific workflow.

## What syncs

- Import Freshworks Freshsales Records into Aptean Southware as New Entries
- Sync Aptean Southware Customers to Freshworks Freshsales Account Records
- Export Aptean Southware Sales Orders and Invoices to Freshworks Freshsales
- Update Freshworks Freshsales with Aptean Southware Items and Inventory Data
- Sync Aptean Southware Inventory to Freshworks Freshsales
- Import Freshworks Freshsales Data into Aptean Southware Records

## Why Commercient

### Quote and estimate management

Connect Aptean Southware Quotes to Freshworks Freshsales so quoting activity is visible and consistent across both systems for sales and operations.

### Customer data alignment

Sync Aptean Southware Customers to Freshworks Freshsales so both platforms share accurate and up-to-date customer information for operations and account management.

### Order and transaction sync

Export Aptean Southware Sales Orders and transactions to Freshworks Freshsales to keep operational data aligned and support accurate workflow management across both systems.

### Product and inventory management

Update Aptean Southware Items and Inventory data in Freshworks Freshsales so teams have current product information available in both platforms.

## About Aptean Southware

Aptean Southware is an ERP and business management system for wholesale distributors and service organisations, covering inventory, purchasing, sales, service and accounting.

## About Freshworks Freshsales

Freshworks Freshsales is a CRM and sales engagement platform for sales teams, managing contacts, leads, deals, activity tracking and pipeline management.

## Frequently asked questions

### What support does Commercient provide after go-live?

Commercient provides ongoing support for the Aptean Southware and Freshworks Freshsales integration after go-live. Support coverage and response times depend on the customer's support plan and service level agreement.

### What data can Commercient connect between Aptean Southware and Freshworks Freshsales?

Commercient can connect Aptean Southware and Freshworks Freshsales to sync data such as Customers, Items, Inventory, Sales Orders and Invoices. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Aptean Southware Customers sync to Freshworks Freshsales automatically?

Yes, Commercient can sync Aptean Southware Customers to Freshworks Freshsales so both platforms share consistent account data. Exact field mapping and sync frequency are configured per project.

### Can data from Freshworks Freshsales flow back into Aptean Southware?

Commercient can support data flowing from Freshworks Freshsales back into Aptean Southware when included in the integration scope. Direction and object coverage depend on project configuration.

### How often does the Aptean Southware and Freshworks Freshsales integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time options depend on system capabilities and project scope.