---
title: 'Arca EVOLUTION + Salesforce Service Cloud'
url: 'https://www.staging38.commercient.com/product/arca-evolution-salesforce-service-cloud/'
date: '2026-06-19T10:02:10-04:00'
modified: '2026-06-19T10:02:10-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Arca EVOLUTION to Salesforce Service Cloud, giving your team access to Arca EVOLUTION data directly within Salesforce Service Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Arca EVOLUTION and Salesforce Service Cloud, giving sales teams access to ERP customer, order, invoice and inventory data from inside Salesforce Service Cloud. The connection also allows Salesforce Service Cloud Opportunities to flow into Arca EVOLUTION as Sales Orders when the CRM-to-ERP workflow is included in project scope.

## What syncs

- Access Arca EVOLUTION Price Lists from Salesforce Service Cloud
- Sync Arca EVOLUTION Credit Notes to Salesforce Service Cloud
- Import Salesforce Service Cloud Contacts as Arca EVOLUTION Customer Contacts
- Connect Arca EVOLUTION Quotes to Salesforce Service Cloud Opportunities
- Sync Arca EVOLUTION Customers to Salesforce Service Cloud Accounts
- Display Arca EVOLUTION Invoices in Salesforce Service Cloud

## Why Commercient

### Product and inventory visibility

Access Arca EVOLUTION Items, Inventory and Price Lists from Salesforce Service Cloud so sales teams can check product availability and provide accurate information to customers.

### Deal-to-order workflow

Connect Salesforce Service Cloud Opportunities back to Arca EVOLUTION as Sales Orders so approved deals can move into ERP fulfilment workflows when included in the integration scope.

### Invoice and payment visibility

Surface Arca EVOLUTION Invoices and Payments inside Salesforce Service Cloud so account managers can review outstanding balances and recent payments alongside their pipeline and customer activity.

### Quote-to-order workflow

Connect Salesforce Service Cloud Quotes to Arca EVOLUTION Sales Orders so sales quotes approved in the CRM can create ERP orders and trigger fulfilment without re-entry.

## About Arca EVOLUTION

Arca EVOLUTION is an ERP platform for distribution and retail businesses in Latin America and Spain, managing inventory, orders, purchasing, financials and customer accounts.

## About Salesforce Service Cloud

Salesforce Service Cloud is a customer service platform for managing cases, tickets, knowledge bases, live chat, field service and service team operations.

## Frequently asked questions

### Can Commercient support dashboards or reporting from Arca EVOLUTION data in Salesforce Service Cloud?

Commercient can support surfacing Arca EVOLUTION data inside Salesforce Service Cloud views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the Arca EVOLUTION and Salesforce Service Cloud integration scoped and implemented?

Commercient scopes each integration project based on the customer's Arca EVOLUTION and Salesforce Service Cloud configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can Arca EVOLUTION Sales Orders history sync to Salesforce Service Cloud account records?

Yes, Commercient can sync Arca EVOLUTION Sales Orders history to Salesforce Service Cloud Accounts records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both Arca EVOLUTION and Salesforce Service Cloud?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between Arca EVOLUTION and Salesforce Service Cloud?

Commercient can synchronise key Arca EVOLUTION ERP data with Salesforce Service Cloud, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.