---
title: 'Cegid + Microsoft Dynamics 365'
url: 'https://www.staging38.commercient.com/product/cegid-microsoft-dynamics-365/'
date: '2026-06-19T10:02:31-04:00'
modified: '2026-06-19T10:02:31-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Cegid to Microsoft Dynamics 365, giving your team access to Cegid data directly within Microsoft Dynamics 365. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Cegid and Microsoft Dynamics 365, giving sales teams access to ERP customer, order, invoice and inventory data from inside Microsoft Dynamics 365. With ERP account data visible in Microsoft Dynamics 365, sales managers can monitor outstanding invoices, recent orders and payment history alongside pipeline activity.

## What syncs

- Access Cegid Items and Inventory from Microsoft Dynamics 365
- Export Microsoft Dynamics 365 Opportunities as Cegid Sales Orders
- Sync Cegid Sales Orders and Status Updates to Microsoft Dynamics 365
- Update Microsoft Dynamics 365 Contacts from Cegid Customer Contacts
- View Cegid Inventory in Microsoft Dynamics 365
- Sync Cegid Payments to Microsoft Dynamics 365 Account Records

## Why Commercient

### Customer contact sync

Sync Cegid Contacts to Microsoft Dynamics 365 Contacts so both platforms share accurate individual contact information, phone numbers, email addresses and roles for each customer account.

### Customer account visibility

Connect Cegid Customers to Microsoft Dynamics 365 Accounts and Contacts so sales teams can view ERP customer data from inside the CRM and manage relationships with accurate account information.

### Sales order history

Sync Cegid Sales Orders, Invoices and Order History to Microsoft Dynamics 365 so sales reps can review order status and customer purchase activity without leaving the CRM.

### Product and inventory visibility

Access Cegid Items, Inventory and Price Lists from Microsoft Dynamics 365 so sales teams can check product availability and provide accurate information to customers.

## About Cegid

Cegid is an ERP and business management platform used by retailers, manufacturers and services companies in Europe, managing financials, HR, inventory and operations.

## About Microsoft Dynamics 365

Microsoft Dynamics 365 is a cloud CRM and business application platform for managing sales, customer service, marketing, field service and business operations.

## Frequently asked questions

### Can Microsoft Dynamics 365 Opportunities be connected back to Cegid as Sales Orders?

Commercient can support connecting Microsoft Dynamics 365 Opportunities back to Cegid as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the Cegid and Microsoft Dynamics 365 sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.

### Can sales reps see Cegid Invoices and Payments inside Microsoft Dynamics 365?

Yes, Commercient can surface Cegid Invoices and Payments data inside Microsoft Dynamics 365 so sales reps can review account financial status without leaving the CRM. Exact field display depends on project configuration.

### Can Cegid Items and Inventory be accessed from Microsoft Dynamics 365?

Yes, Commercient can sync Cegid Items and Inventory to Microsoft Dynamics 365 so sales teams can check product availability and pricing from inside the CRM. Supported objects and sync direction depend on project scope.

### Does Commercient support two-way sync between Cegid and Microsoft Dynamics 365?

Commercient can support bidirectional sync between Cegid and Microsoft Dynamics 365, such as ERP-to-CRM customer data and CRM-to-ERP deal-to-order workflows. Two-way sync capability and object coverage depend on the systems involved and the integration scope.