---
title: 'Cegid Retail + Apptivo'
url: 'https://www.staging38.commercient.com/product/cegid-retail-apptivo/'
date: '2026-06-19T10:02:50-04:00'
modified: '2026-06-19T10:02:50-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Cegid Retail to Apptivo, giving your team access to Cegid Retail data directly within Apptivo. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Cegid Retail and Apptivo, giving sales teams access to ERP customer, order, invoice and inventory data from inside Apptivo. The integration can support both ERP-to-CRM and CRM-to-ERP sync directions, with objects and frequency defined per project scope.

## What syncs

- Update Apptivo Contacts from Cegid Retail Customer Contacts
- View Cegid Retail Inventory in Apptivo
- Sync Cegid Retail Payments to Apptivo Account Records
- Access Cegid Retail Price Lists from Apptivo
- Sync Cegid Retail Credit Notes to Apptivo
- Import Apptivo Contacts as Cegid Retail Customer Contacts

## Why Commercient

### Customer contact sync

Sync Cegid Retail Contacts to Apptivo Contacts so both platforms share accurate individual contact information, phone numbers, email addresses and roles for each customer account.

### Customer account visibility

Connect Cegid Retail Customers to Apptivo Customers and Contacts so sales teams can view ERP customer data from inside the CRM and manage relationships with accurate account information.

### Sales order history

Sync Cegid Retail Sales Orders, Invoices and Order History to Apptivo so sales reps can review order status and customer purchase activity without leaving the CRM.

### Product and inventory visibility

Access Cegid Retail Items, Inventory and Price Lists from Apptivo so sales teams can check product availability and provide accurate information to customers.

## About Cegid Retail

Cegid Retail is a retail management and point-of-sale platform for fashion, luxury and specialty retailers, managing inventory, sales, customer profiles and store operations.

## About Apptivo

Apptivo is a cloud CRM and business management platform for small businesses, managing contacts, leads, opportunities, projects, invoices and customer communication.

## Frequently asked questions

### Can Cegid Retail Items and Inventory be accessed from Apptivo?

Yes, Commercient can sync Cegid Retail Items and Inventory to Apptivo so sales teams can check product availability and pricing from inside the CRM. Supported objects and sync direction depend on project scope.

### Does Commercient support two-way sync between Cegid Retail and Apptivo?

Commercient can support bidirectional sync between Cegid Retail and Apptivo, such as ERP-to-CRM customer data and CRM-to-ERP deal-to-order workflows. Two-way sync capability and object coverage depend on the systems involved and the integration scope.

### Can Cegid Retail Price Lists sync to Apptivo for sales quoting?

Yes, Commercient can sync Cegid Retail Price Lists to Apptivo so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.

### Can Commercient support dashboards or reporting from Cegid Retail data in Apptivo?

Commercient can support surfacing Cegid Retail data inside Apptivo views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the Cegid Retail and Apptivo integration scoped and implemented?

Commercient scopes each integration project based on the customer's Cegid Retail and Apptivo configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.