---
title: 'Cegid Retail + Cybersource'
url: 'https://www.staging38.commercient.com/product/cegid-retail-cybersource/'
date: '2026-06-19T10:02:53-04:00'
modified: '2026-06-19T10:02:53-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Cegid Retail to Cybersource, giving your team access to Cegid Retail data directly within Cybersource. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Cegid Retail and Cybersource, keeping billing, payment and customer financial records aligned between both platforms. The connection supports operational workflows that span both Cegid Retail and Cybersource without manual handoffs.

## What syncs

- Connect Cegid Retail Payments to Cybersource
- Sync Cegid Retail Credit Notes to Cybersource
- Update Cegid Retail Customers from Cybersource Data
- Import Cybersource Records into Cegid Retail as New Entries
- Sync Cegid Retail Customers to Cybersource Account Records
- Export Cegid Retail Sales Orders and Invoices to Cybersource

## Why Commercient

### Credit note and returns management

Connect Cegid Retail Credit Notes and returns data to Cybersource to keep customer account balances and return records aligned between both systems.

### Purchase order management

Export Cegid Retail Purchase Orders to Cybersource so procurement and operations teams can manage purchasing from either system with consistent data.

### Payment and cash management

Sync Cegid Retail Payments and receipt data to Cybersource so financial records and customer payment status are current in both platforms.

### Quote and estimate management

Connect Cegid Retail Quotes to Cybersource so quoting activity is visible and consistent across both systems for sales and operations.

## About Cegid Retail

Cegid Retail is a retail management and point-of-sale platform for fashion, luxury and specialty retailers, managing inventory, sales, customer profiles and store operations.

## About Cybersource

Cybersource is a payment management platform for businesses, managing payment processing, fraud management, tokenisation, subscription billing and payment analytics.

## Frequently asked questions

### How is the Cegid Retail and Cybersource integration scoped and implemented?

Commercient scopes each integration based on the customer's Cegid Retail and Cybersource configuration, the objects to be synced and the required sync direction. Timelines and supported objects are agreed during the scoping process.

### Can Cegid Retail Invoices data sync to Cybersource?

Yes, Commercient can sync Cegid Retail Invoices data to Cybersource when included in scope. Exact field mapping, sync frequency and object coverage are configured per project.

### Can new records created in Cybersource be imported into Cegid Retail?

Commercient can support importing new records created in Cybersource into Cegid Retail when included in the integration scope. Direction and object coverage depend on project configuration.

### What support does Commercient provide after go-live?

Commercient provides ongoing support for the Cegid Retail and Cybersource integration after go-live. Support coverage and response times depend on the customer's support plan and service level agreement.

### What data can Commercient connect between Cegid Retail and Cybersource?

Commercient can connect Cegid Retail and Cybersource to sync data such as Customers, Items, Inventory, Sales Orders and Invoices. Supported objects and sync direction depend on the customer's system setup and project scope.