---
title: 'Cegid Retail + Keap'
url: 'https://www.staging38.commercient.com/product/cegid-retail-keap/'
date: '2026-06-19T10:02:57-04:00'
modified: '2026-06-19T10:02:57-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Cegid Retail to Keap, giving your team access to Cegid Retail data directly within Keap. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Cegid Retail and Keap, giving sales teams access to ERP customer, order, invoice and inventory data from inside Keap. With ERP account data visible in Keap, sales managers can monitor outstanding invoices, recent orders and payment history alongside pipeline activity.

## What syncs

- Access Cegid Retail Items and Inventory from Keap
- Export Keap Opportunities as Cegid Retail Sales Orders
- Sync Cegid Retail Sales Orders and Status Updates to Keap
- Update Keap Contacts from Cegid Retail Customer Contacts
- View Cegid Retail Inventory in Keap
- Sync Cegid Retail Payments to Keap Account Records

## Why Commercient

### Quote-to-order workflow

Connect Keap Quotes to Cegid Retail Sales Orders so sales quotes approved in the CRM can create ERP orders and trigger fulfilment without re-entry.

### Account health monitoring

Sync Cegid Retail payment status, open Sales Orders and credit data to Keap so account managers can flag at-risk accounts and prioritise renewals based on financial history.

### New customer onboarding

Connect Keap new Companies to Cegid Retail Customers so new customers created in the CRM are available in the ERP for billing, order processing and fulfilment.

### Pricing and discount visibility

Sync Cegid Retail Price Lists to Keap so sales reps can reference current pricing, discount tiers and customer-specific rates from inside the CRM without ERP access.

## About Cegid Retail

Cegid Retail is a retail management and point-of-sale platform for fashion, luxury and specialty retailers, managing inventory, sales, customer profiles and store operations.

## About Keap

Keap is a CRM and marketing automation platform for small businesses, managing contacts, pipelines, automations, invoices and customer follow-up.

## Frequently asked questions

### Can Keap Opportunities be connected back to Cegid Retail as Sales Orders?

Commercient can support connecting Keap Opportunities back to Cegid Retail as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the Cegid Retail and Keap sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.

### Can sales reps see Cegid Retail Invoices and Payments inside Keap?

Yes, Commercient can surface Cegid Retail Invoices and Payments data inside Keap so sales reps can review account financial status without leaving the CRM. Exact field display depends on project configuration.

### Can Cegid Retail Items and Inventory be accessed from Keap?

Yes, Commercient can sync Cegid Retail Items and Inventory to Keap so sales teams can check product availability and pricing from inside the CRM. Supported objects and sync direction depend on project scope.

### Does Commercient support two-way sync between Cegid Retail and Keap?

Commercient can support bidirectional sync between Cegid Retail and Keap, such as ERP-to-CRM customer data and CRM-to-ERP deal-to-order workflows. Two-way sync capability and object coverage depend on the systems involved and the integration scope.