---
title: 'Cegid Retail + Salesforce Data 360'
url: 'https://www.staging38.commercient.com/product/cegid-retail-salesforce-data-360/'
date: '2026-06-19T10:03:02-04:00'
modified: '2026-06-19T10:03:02-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Cegid Retail to Salesforce Data 360, giving your team access to Cegid Retail data directly within Salesforce Data 360. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Cegid Retail and Salesforce Data 360, giving sales teams access to ERP customer, order, invoice and inventory data from inside Salesforce Data 360. With accurate ERP data in Salesforce Data 360, reps spend less time locating account details and more time managing customer relationships.

## What syncs

- Sync Cegid Retail Payments to Salesforce Data 360 Account Records
- Access Cegid Retail Price Lists from Salesforce Data 360
- Sync Cegid Retail Credit Notes to Salesforce Data 360
- Import Salesforce Data 360 Contacts as Cegid Retail Customer Contacts
- Connect Cegid Retail Quotes to Salesforce Data 360 Opportunities
- Sync Cegid Retail Customers to Salesforce Data 360 Unified Profiles

## Why Commercient

### Territory and region alignment

Sync Cegid Retail customer region and territory data to Salesforce Data 360 so account assignments, territory reports and sales coverage in the CRM reflect the ERP's customer classification.

### Customer contact sync

Sync Cegid Retail Contacts to Salesforce Data 360 Contacts so both platforms share accurate individual contact information, phone numbers, email addresses and roles for each customer account.

### Customer account visibility

Connect Cegid Retail Customers to Salesforce Data 360 Unified Profiles and Contacts so sales teams can view ERP customer data from inside the CRM and manage relationships with accurate account information.

### Sales order history

Sync Cegid Retail Sales Orders, Invoices and Order History to Salesforce Data 360 so sales reps can review order status and customer purchase activity without leaving the CRM.

## About Cegid Retail

Cegid Retail is a retail management and point-of-sale platform for fashion, luxury and specialty retailers, managing inventory, sales, customer profiles and store operations.

## About Salesforce Data 360

Salesforce Data Cloud is a real-time customer data platform that unifies customer data from multiple sources to power personalised marketing, sales and service experiences.

## Frequently asked questions

### Can Cegid Retail Price Lists sync to Salesforce Data 360 for sales quoting?

Yes, Commercient can sync Cegid Retail Price Lists to Salesforce Data 360 so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.

### Can Commercient support dashboards or reporting from Cegid Retail data in Salesforce Data 360?

Commercient can support surfacing Cegid Retail data inside Salesforce Data 360 views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the Cegid Retail and Salesforce Data 360 integration scoped and implemented?

Commercient scopes each integration project based on the customer's Cegid Retail and Salesforce Data 360 configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can Cegid Retail Sales Orders history sync to Salesforce Data 360 account records?

Yes, Commercient can sync Cegid Retail Sales Orders history to Salesforce Data 360 Unified Profiles records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both Cegid Retail and Salesforce Data 360?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.