---
title: 'Cegid Retail + Salesforce Sales Cloud'
url: 'https://www.staging38.commercient.com/product/cegid-retail-salesforce-sales-cloud/'
date: '2026-06-19T10:03:02-04:00'
modified: '2026-06-19T10:03:03-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Cegid Retail to Salesforce Sales Cloud, giving your team access to Cegid Retail data directly within Salesforce Sales Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Cegid Retail and Salesforce Sales Cloud, giving sales teams access to ERP customer, order, invoice and inventory data from inside Salesforce Sales Cloud. The connection gives account teams a unified view of customer financial history without leaving Salesforce Sales Cloud.

## What syncs

- Export Salesforce Sales Cloud Opportunities as Cegid Retail Sales Orders
- Sync Cegid Retail Sales Orders and Status Updates to Salesforce Sales Cloud
- Update Salesforce Sales Cloud Contacts from Cegid Retail Customer Contacts
- View Cegid Retail Inventory in Salesforce Sales Cloud
- Sync Cegid Retail Payments to Salesforce Sales Cloud Account Records
- Access Cegid Retail Price Lists from Salesforce Sales Cloud

## Why Commercient

### Deal-to-order workflow

Connect Salesforce Sales Cloud Opportunities back to Cegid Retail as Sales Orders so approved deals can move into ERP fulfilment workflows when included in the integration scope.

### Invoice and payment visibility

Surface Cegid Retail Invoices and Payments inside Salesforce Sales Cloud so account managers can review outstanding balances and recent payments alongside their pipeline and customer activity.

### Quote-to-order workflow

Connect Salesforce Sales Cloud Quotes to Cegid Retail Sales Orders so sales quotes approved in the CRM can create ERP orders and trigger fulfilment without re-entry.

### Account health monitoring

Sync Cegid Retail payment status, open Sales Orders and credit data to Salesforce Sales Cloud so account managers can flag at-risk accounts and prioritise renewals based on financial history.

## About Cegid Retail

Cegid Retail is a retail management and point-of-sale platform for fashion, luxury and specialty retailers, managing inventory, sales, customer profiles and store operations.

## About Salesforce Sales Cloud

Salesforce Sales Cloud is a CRM platform for sales teams, managing accounts, contacts, leads, opportunities, activities and revenue forecasting.

## Frequently asked questions

### How often does the Cegid Retail and Salesforce Sales Cloud sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.

### Can sales reps see Cegid Retail Invoices and Payments inside Salesforce Sales Cloud?

Yes, Commercient can surface Cegid Retail Invoices and Payments data inside Salesforce Sales Cloud so sales reps can review account financial status without leaving the CRM. Exact field display depends on project configuration.

### Can Cegid Retail Items and Inventory be accessed from Salesforce Sales Cloud?

Yes, Commercient can sync Cegid Retail Items and Inventory to Salesforce Sales Cloud so sales teams can check product availability and pricing from inside the CRM. Supported objects and sync direction depend on project scope.

### Does Commercient support two-way sync between Cegid Retail and Salesforce Sales Cloud?

Commercient can support bidirectional sync between Cegid Retail and Salesforce Sales Cloud, such as ERP-to-CRM customer data and CRM-to-ERP deal-to-order workflows. Two-way sync capability and object coverage depend on the systems involved and the integration scope.

### Can Cegid Retail Price Lists sync to Salesforce Sales Cloud for sales quoting?

Yes, Commercient can sync Cegid Retail Price Lists to Salesforce Sales Cloud so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.