---
title: 'Cegid Retail + ServiceTitan'
url: 'https://www.staging38.commercient.com/product/cegid-retail-servicetitan/'
date: '2026-06-19T10:03:04-04:00'
modified: '2026-06-19T10:03:04-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Cegid Retail to ServiceTitan, giving your team access to Cegid Retail data directly within ServiceTitan. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Cegid Retail and ServiceTitan, giving field service teams access to ERP customer, equipment and order data from inside ServiceTitan. The connection keeps customer records consistent between the field service platform and the ERP billing system.

## What syncs

- Sync Cegid Retail Price Lists to ServiceTitan for Quoting
- Import ServiceTitan Estimates into Cegid Retail as Quotes
- Sync Cegid Retail Vendors to ServiceTitan Parts and Supplier Data
- Connect ServiceTitan Invoices to Cegid Retail Invoices
- Sync Cegid Retail Customer Payment Status to ServiceTitan
- Export Cegid Retail Purchase Orders Linked to ServiceTitan Jobs

## Why Commercient

### Pricing and contract visibility

Sync Cegid Retail Price Lists and contract terms to ServiceTitan so technicians can quote accurately and access customer-specific rates from inside the field service platform.

### New customer setup

Connect ServiceTitan new customer records to Cegid Retail Customers so customers added in the field service platform are immediately available for billing and order management in the ERP.

### Payment and balance status

Surface Cegid Retail Payments and outstanding invoice balances inside ServiceTitan so technicians and managers know a customer's payment status before completing a job or taking payment.

### Purchase order management

Connect ServiceTitan Jobs parts requirements to Cegid Retail Purchase Orders so field service job parts needs create purchase orders in the ERP for procurement.

## About Cegid Retail

Cegid Retail is a retail management and point-of-sale platform for fashion, luxury and specialty retailers, managing inventory, sales, customer profiles and store operations.

## About ServiceTitan

ServiceTitan is a business management platform for home service companies, managing scheduling, dispatching, sales, invoicing, marketing, payroll and customer communication.

## Frequently asked questions

### Can Cegid Retail Price Lists sync to ServiceTitan for field quoting?

Commercient can sync Cegid Retail Price Lists and customer-specific rates to ServiceTitan so technicians can provide accurate quotes in the field. Exact capabilities depend on the platforms and project scope.

### Does Commercient support two-way data flow between Cegid Retail and ServiceTitan?

Commercient can support two-way data flow for Customers, Items, Jobs and Invoices between Cegid Retail and ServiceTitan when configured. Exact two-way capabilities depend on the systems and integration scope.

### Can Cegid Retail Purchase Orders be created from ServiceTitan Jobs parts requirements?

Commercient can support connecting ServiceTitan parts requirements from Jobs to Cegid Retail Purchase Orders when included in scope. This allows field service jobs to trigger ERP procurement workflows automatically.

### Can ServiceTitan Jobs job costs flow back to Cegid Retail for financial reporting?

Commercient can support syncing ServiceTitan Jobs labour, parts and cost data back to Cegid Retail when included in scope. This helps finance teams report on service margins and job profitability from ERP records.

### How is customer data matched between Cegid Retail and ServiceTitan?

Commercient handles customer matching between Cegid Retail and ServiceTitan using configurable criteria such as customer code, email or account name. Matching logic is agreed during the scoping and setup process to prevent duplicate records.