---
title: 'Comarch ERP Optima + PTC ServiceMax'
url: 'https://www.staging38.commercient.com/product/comarch-erp-optima-ptc-servicemax/'
date: '2026-06-19T10:04:34-04:00'
modified: '2026-06-19T10:04:34-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Comarch ERP Optima to PTC ServiceMax, giving your team access to Comarch ERP Optima data directly within PTC ServiceMax. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Comarch ERP Optima and PTC ServiceMax, giving field service teams access to ERP customer, equipment and order data from inside PTC ServiceMax. Field teams can reference Comarch ERP Optima service history, contract status and equipment records from inside PTC ServiceMax.

## What syncs

- Connect PTC ServiceMax Invoices to Comarch ERP Optima Invoices
- Sync Comarch ERP Optima Customer Payment Status to PTC ServiceMax
- Export Comarch ERP Optima Purchase Orders Linked to PTC ServiceMax Jobs
- Sync Comarch ERP Optima Customers to PTC ServiceMax Customer Records
- View Comarch ERP Optima Invoices and Sales Orders in PTC ServiceMax
- Access Comarch ERP Optima Items and Inventory from PTC ServiceMax

## Why Commercient

### Purchase order management

Connect PTC ServiceMax Jobs parts requirements to Comarch ERP Optima Purchase Orders so field service job parts needs create purchase orders in the ERP for procurement.

### Job cost and margin tracking

Sync PTC ServiceMax job labour, parts and time data to Comarch ERP Optima so actual job costs can be reconciled against estimates and margin tracked across the service operation.

### Technician scheduling and ERP visibility

Connect PTC ServiceMax technician assignments and job schedules to Comarch ERP Optima so resource costs and job data are available in both platforms for operations and finance.

### Customer account visibility

Sync Comarch ERP Optima Customers to PTC ServiceMax so field technicians can view account history, billing contact and previous orders before and during each job.

## About Comarch ERP Optima

Comarch ERP Optima is a business management system for small and mid-size companies in Poland, managing accounting, inventory, sales, HR and CRM functions.

## About PTC ServiceMax

PTC ServiceMax is an enterprise field service management platform for manufacturers and service organisations, managing work orders, entitlements, parts, field technicians and service contracts.

## Frequently asked questions

### Can PTC ServiceMax Jobs job costs flow back to Comarch ERP Optima for financial reporting?

Commercient can support syncing PTC ServiceMax Jobs labour, parts and cost data back to Comarch ERP Optima when included in scope. This helps finance teams report on service margins and job profitability from ERP records.

### How is customer data matched between Comarch ERP Optima and PTC ServiceMax?

Commercient handles customer matching between Comarch ERP Optima and PTC ServiceMax using configurable criteria such as customer code, email or account name. Matching logic is agreed during the scoping and setup process to prevent duplicate records.

### Can PTC ServiceMax estimates sync to Comarch ERP Optima as Quotes?

Commercient can support syncing PTC ServiceMax estimates or quotes to Comarch ERP Optima as Quotes when included in the integration scope. This keeps quoting activity consistent between the field service platform and the ERP.

### What data can Commercient connect between Comarch ERP Optima and PTC ServiceMax?

Commercient can connect Comarch ERP Optima and PTC ServiceMax to sync data such as Customers, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Comarch ERP Optima Customers sync to PTC ServiceMax customer records?

Yes, Commercient can sync Comarch ERP Optima Customers to PTC ServiceMax so field technicians have access to current ERP customer data from inside the field service platform. Exact field mapping and sync frequency are configured per project.