---
title: 'Datacor + Salesforce Service Cloud'
url: 'https://www.staging38.commercient.com/product/datacor-salesforce-service-cloud/'
date: '2026-06-19T10:04:53-04:00'
modified: '2026-06-19T10:04:53-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Datacor to Salesforce Service Cloud, giving your team access to Datacor data directly within Salesforce Service Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Datacor and Salesforce Service Cloud, giving sales teams access to ERP customer, order, invoice and inventory data from inside Salesforce Service Cloud. The integration supports customisable sync frequency and field mapping to match the specific needs of each sales team.

## What syncs

- Connect Datacor Quotes to Salesforce Service Cloud Opportunities
- Sync Datacor Customers to Salesforce Service Cloud Accounts
- Display Datacor Invoices in Salesforce Service Cloud
- Access Datacor Items and Inventory from Salesforce Service Cloud
- Export Salesforce Service Cloud Opportunities as Datacor Sales Orders
- Sync Datacor Sales Orders and Status Updates to Salesforce Service Cloud

## Why Commercient

### Customer contact sync

Sync Datacor Contacts to Salesforce Service Cloud Contacts so both platforms share accurate individual contact information, phone numbers, email addresses and roles for each customer account.

### Customer account visibility

Connect Datacor Customers to Salesforce Service Cloud Accounts and Contacts so sales teams can view ERP customer data from inside the CRM and manage relationships with accurate account information.

### Sales order history

Sync Datacor Sales Orders, Invoices and Order History to Salesforce Service Cloud so sales reps can review order status and customer purchase activity without leaving the CRM.

### Product and inventory visibility

Access Datacor Items, Inventory and Price Lists from Salesforce Service Cloud so sales teams can check product availability and provide accurate information to customers.

## About Datacor

Datacor is a process manufacturing ERP for chemical and formulated products companies, managing formulas, production, inventory, regulatory compliance and financials.

## About Salesforce Service Cloud

Salesforce Service Cloud is a customer service platform for managing cases, tickets, knowledge bases, live chat, field service and service team operations.

## Frequently asked questions

### What happens if a customer already exists in both Datacor and Salesforce Service Cloud?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between Datacor and Salesforce Service Cloud?

Commercient can synchronise key Datacor ERP data with Salesforce Service Cloud, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Datacor Customers sync into Salesforce Service Cloud Accounts and Contacts?

Yes, Commercient can sync Datacor Customers into Salesforce Service Cloud as Accounts and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can Salesforce Service Cloud Opportunities be connected back to Datacor as Sales Orders?

Commercient can support connecting Salesforce Service Cloud Opportunities back to Datacor as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the Datacor and Salesforce Service Cloud sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.