---
title: 'DELMIAWorks + Microsoft Dynamics 365'
url: 'https://www.staging38.commercient.com/product/delmiaworks-microsoft-dynamics-365/'
date: '2026-06-19T10:05:16-04:00'
modified: '2026-06-19T10:05:16-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects DELMIAWorks to Microsoft Dynamics 365, giving your team access to DELMIAWorks data directly within Microsoft Dynamics 365. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects DELMIAWorks and Microsoft Dynamics 365, giving sales teams access to ERP customer, order, invoice and inventory data from inside Microsoft Dynamics 365. This gives finance and sales teams shared visibility into account status, combining Microsoft Dynamics 365 pipeline data with DELMIAWorks transactional records.

## What syncs

- Import Microsoft Dynamics 365 Contacts as DELMIAWorks Customer Contacts
- Connect DELMIAWorks Quotes to Microsoft Dynamics 365 Opportunities
- Sync DELMIAWorks Customers to Microsoft Dynamics 365 Accounts
- Display DELMIAWorks Invoices in Microsoft Dynamics 365
- Access DELMIAWorks Items and Inventory from Microsoft Dynamics 365
- Export Microsoft Dynamics 365 Opportunities as DELMIAWorks Sales Orders

## Why Commercient

### Credit and order limit visibility

Sync DELMIAWorks customer credit status and order limits to Microsoft Dynamics 365 so sales reps know a customer's account standing before quoting or accepting new orders.

### Sales rep account management

Connect DELMIAWorks Customers account assignments to Microsoft Dynamics 365 Accounts so sales reps in the CRM always see the accounts they own, with full ERP order and financial context.

### Upsell and cross-sell visibility

Access DELMIAWorks purchase history and product usage data in Microsoft Dynamics 365 so sales teams can identify upsell and cross-sell opportunities based on what customers have previously ordered.

### Territory and region alignment

Sync DELMIAWorks customer region and territory data to Microsoft Dynamics 365 so account assignments, territory reports and sales coverage in the CRM reflect the ERP's customer classification.

## About DELMIAWorks

DELMIAWorks is a manufacturing execution and ERP system for discrete and process manufacturers, managing production, shop floor, quality, inventory and financials.

## About Microsoft Dynamics 365

Microsoft Dynamics 365 is a cloud CRM and business application platform for managing sales, customer service, marketing, field service and business operations.

## Frequently asked questions

### Can DELMIAWorks Sales Orders history sync to Microsoft Dynamics 365 account records?

Yes, Commercient can sync DELMIAWorks Sales Orders history to Microsoft Dynamics 365 Accounts records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both DELMIAWorks and Microsoft Dynamics 365?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between DELMIAWorks and Microsoft Dynamics 365?

Commercient can synchronise key DELMIAWorks ERP data with Microsoft Dynamics 365, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can DELMIAWorks Customers sync into Microsoft Dynamics 365 Accounts and Contacts?

Yes, Commercient can sync DELMIAWorks Customers into Microsoft Dynamics 365 as Accounts and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can Microsoft Dynamics 365 Opportunities be connected back to DELMIAWorks as Sales Orders?

Commercient can support connecting Microsoft Dynamics 365 Opportunities back to DELMIAWorks as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.