---
title: 'Deltek Costpoint + Salesforce Service Cloud'
url: 'https://www.staging38.commercient.com/product/deltek-costpoint-salesforce-service-cloud/'
date: '2026-06-19T10:06:21-04:00'
modified: '2026-06-19T10:06:21-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Deltek Costpoint to Salesforce Service Cloud, giving your team access to Deltek Costpoint data directly within Salesforce Service Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Deltek Costpoint and Salesforce Service Cloud, giving sales teams access to ERP customer, order, invoice and inventory data from inside Salesforce Service Cloud. Account managers can review open Deltek Costpoint Invoices and Sales Orders alongside Salesforce Service Cloud deal activity to prioritise follow-ups and renewals.

## What syncs

- View Deltek Costpoint Inventory in Salesforce Service Cloud
- Sync Deltek Costpoint Payments to Salesforce Service Cloud Account Records
- Access Deltek Costpoint Price Lists from Salesforce Service Cloud
- Sync Deltek Costpoint Credit Notes to Salesforce Service Cloud
- Import Salesforce Service Cloud Contacts as Deltek Costpoint Customer Contacts
- Connect Deltek Costpoint Quotes to Salesforce Service Cloud Opportunities

## Why Commercient

### Account health monitoring

Sync Deltek Costpoint payment status, open Sales Orders and credit data to Salesforce Service Cloud so account managers can flag at-risk accounts and prioritise renewals based on financial history.

### New customer onboarding

Connect Salesforce Service Cloud new Accounts to Deltek Costpoint Customers so new customers created in the CRM are available in the ERP for billing, order processing and fulfilment.

### Pricing and discount visibility

Sync Deltek Costpoint Price Lists to Salesforce Service Cloud so sales reps can reference current pricing, discount tiers and customer-specific rates from inside the CRM without ERP access.

### Forecast and pipeline accuracy

Align Salesforce Service Cloud deal values and expected close dates with Deltek Costpoint order and revenue data to give sales managers more accurate pipeline reporting and revenue forecasts.

## About Deltek Costpoint

Deltek Costpoint is an ERP and project accounting platform for government contractors, managing projects, contracts, compliance, billing, purchasing and financials.

## About Salesforce Service Cloud

Salesforce Service Cloud is a customer service platform for managing cases, tickets, knowledge bases, live chat, field service and service team operations.

## Frequently asked questions

### Does Commercient support two-way sync between Deltek Costpoint and Salesforce Service Cloud?

Commercient can support bidirectional sync between Deltek Costpoint and Salesforce Service Cloud, such as ERP-to-CRM customer data and CRM-to-ERP deal-to-order workflows. Two-way sync capability and object coverage depend on the systems involved and the integration scope.

### Can Deltek Costpoint Price Lists sync to Salesforce Service Cloud for sales quoting?

Yes, Commercient can sync Deltek Costpoint Price Lists to Salesforce Service Cloud so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.

### Can Commercient support dashboards or reporting from Deltek Costpoint data in Salesforce Service Cloud?

Commercient can support surfacing Deltek Costpoint data inside Salesforce Service Cloud views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the Deltek Costpoint and Salesforce Service Cloud integration scoped and implemented?

Commercient scopes each integration project based on the customer's Deltek Costpoint and Salesforce Service Cloud configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can Deltek Costpoint Sales Orders history sync to Salesforce Service Cloud account records?

Yes, Commercient can sync Deltek Costpoint Sales Orders history to Salesforce Service Cloud Accounts records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.