---
title: 'ECI Deacom + BigCommerce'
url: 'https://www.staging38.commercient.com/product/eci-deacom-bigcommerce/'
date: '2026-06-19T10:11:06-04:00'
modified: '2026-06-19T10:11:06-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI Deacom to BigCommerce, giving your team access to ECI Deacom data directly within BigCommerce. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI Deacom and BigCommerce, synchronising orders, products, customers and inventory between the ERP and online store. Finance teams benefit from having BigCommerce order revenue reflected in ECI Deacom without separate reconciliation work.

## What syncs

- Sync BigCommerce Fulfilment Status to ECI Deacom Sales Orders
- Import BigCommerce New Customers into ECI Deacom
- Connect ECI Deacom Vendors to BigCommerce for Supplier Visibility
- Sync ECI Deacom Invoices from BigCommerce Order Data
- Export BigCommerce Product Variants to ECI Deacom Items
- Sync BigCommerce Returns to ECI Deacom Credit Notes

## Why Commercient

### Returns and refund management

Sync BigCommerce returns and refunds back to ECI Deacom as Credit Notes so inventory is restocked, credit notes are created and financial records reflect returned orders.

### Multi-channel inventory tracking

Sync ECI Deacom Inventory to BigCommerce in real time so stock counts on the storefront reflect current ERP warehouse quantities and prevent overselling.

### New customer acquisition

Import BigCommerce new Customers into ECI Deacom so customers who purchase online are available for billing, order management and account records in the ERP.

### B2B order portal management

Sync ECI Deacom customer-specific pricing, order history and account terms to BigCommerce so B2B buyers see accurate, personalised information when ordering online.

## About ECI Deacom

ECI Deacom is a process manufacturing ERP for food, beverage, chemical and personal care manufacturers, managing formulation, production, inventory, quality and financials.

## About BigCommerce

BigCommerce is an e-commerce platform for online retailers, managing product catalogs, storefronts, orders, customers, payments and multi-channel selling.

## Frequently asked questions

### Does Commercient support two-way sync between ECI Deacom and BigCommerce?

Commercient can support two-way sync of Customers, Items, Inventory and Sales Orders between ECI Deacom and BigCommerce when configured in scope. Exact two-way capabilities depend on the systems involved and the integration design.

### How often does the ECI Deacom and BigCommerce integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and batch sync options are available depending on system capabilities and project scope.

### Can ECI Deacom Credit Notes and returns sync back from BigCommerce?

Commercient can support syncing BigCommerce returns and refund data back to ECI Deacom as Credit Notes when included in scope. This keeps inventory, financial and customer account records accurate after returns are processed.

### Can ECI Deacom Price Lists for specific customers sync to BigCommerce?

Commercient can support syncing ECI Deacom customer-specific Price Lists to BigCommerce so B2B customers see their contracted pricing when ordering online. Exact capabilities depend on the platforms and project scope.

### What happens to ECI Deacom fulfilment when an BigCommerce order is placed?

When an BigCommerce Orders is imported into ECI Deacom as Sales Orders, it enters the ERP fulfilment workflow. Inventory is reserved, the order is processed and shipment status can be synced back to BigCommerce when included in scope.