---
title: 'ECI Deacom + Salesforce Sales Cloud'
url: 'https://www.staging38.commercient.com/product/eci-deacom-salesforce-sales-cloud/'
date: '2026-06-19T10:11:20-04:00'
modified: '2026-06-19T10:11:20-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI Deacom to Salesforce Sales Cloud, giving your team access to ECI Deacom data directly within Salesforce Sales Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI Deacom and Salesforce Sales Cloud, giving sales teams access to ERP customer, order, invoice and inventory data from inside Salesforce Sales Cloud. Sales reps get a complete view of ECI Deacom account history — orders, invoices, payments and product data — without switching platforms.

## What syncs

- Sync ECI Deacom Credit Notes to Salesforce Sales Cloud
- Import Salesforce Sales Cloud Contacts as ECI Deacom Customer Contacts
- Connect ECI Deacom Quotes to Salesforce Sales Cloud Opportunities
- Sync ECI Deacom Customers to Salesforce Sales Cloud Accounts
- Display ECI Deacom Invoices in Salesforce Sales Cloud
- Access ECI Deacom Items and Inventory from Salesforce Sales Cloud

## Why Commercient

### Account health monitoring

Sync ECI Deacom payment status, open Sales Orders and credit data to Salesforce Sales Cloud so account managers can flag at-risk accounts and prioritise renewals based on financial history.

### New customer onboarding

Connect Salesforce Sales Cloud new Accounts to ECI Deacom Customers so new customers created in the CRM are available in the ERP for billing, order processing and fulfilment.

### Pricing and discount visibility

Sync ECI Deacom Price Lists to Salesforce Sales Cloud so sales reps can reference current pricing, discount tiers and customer-specific rates from inside the CRM without ERP access.

### Forecast and pipeline accuracy

Align Salesforce Sales Cloud deal values and expected close dates with ECI Deacom order and revenue data to give sales managers more accurate pipeline reporting and revenue forecasts.

## About ECI Deacom

ECI Deacom is a process manufacturing ERP for food, beverage, chemical and personal care manufacturers, managing formulation, production, inventory, quality and financials.

## About Salesforce Sales Cloud

Salesforce Sales Cloud is a CRM platform for sales teams, managing accounts, contacts, leads, opportunities, activities and revenue forecasting.

## Frequently asked questions

### How is the ECI Deacom and Salesforce Sales Cloud integration scoped and implemented?

Commercient scopes each integration project based on the customer's ECI Deacom and Salesforce Sales Cloud configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can ECI Deacom Sales Orders history sync to Salesforce Sales Cloud account records?

Yes, Commercient can sync ECI Deacom Sales Orders history to Salesforce Sales Cloud Accounts records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both ECI Deacom and Salesforce Sales Cloud?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between ECI Deacom and Salesforce Sales Cloud?

Commercient can synchronise key ECI Deacom ERP data with Salesforce Sales Cloud, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can ECI Deacom Customers sync into Salesforce Sales Cloud Accounts and Contacts?

Yes, Commercient can sync ECI Deacom Customers into Salesforce Sales Cloud as Accounts and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.