---
title: 'ECI Deacom + SAP Commerce Cloud'
url: 'https://www.staging38.commercient.com/product/eci-deacom-sap-commerce-cloud/'
date: '2026-06-19T10:11:21-04:00'
modified: '2026-06-19T10:11:21-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI Deacom to SAP Commerce Cloud, giving your team access to ECI Deacom data directly within SAP Commerce Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI Deacom and SAP Commerce Cloud, synchronising orders, products, customers and inventory between the ERP and online store. This gives e-commerce managers visibility into ERP inventory and pricing, helping prevent stockouts and incorrect product data on the storefront.

## What syncs

- Connect ECI Deacom Vendors to SAP Commerce Cloud for Supplier Visibility
- Sync ECI Deacom Invoices from SAP Commerce Cloud Order Data
- Export SAP Commerce Cloud Product Variants to ECI Deacom Items
- Sync SAP Commerce Cloud Returns to ECI Deacom Credit Notes
- Update ECI Deacom Customers from SAP Commerce Cloud Buyer Records
- Sync ECI Deacom Customers to SAP Commerce Cloud Customers

## Why Commercient

### New customer acquisition

Import SAP Commerce Cloud new Customers into ECI Deacom so customers who purchase online are available for billing, order management and account records in the ERP.

### B2B order portal management

Sync ECI Deacom customer-specific pricing, order history and account terms to SAP Commerce Cloud so B2B buyers see accurate, personalised information when ordering online.

### Order revenue and financial posting

Connect SAP Commerce Cloud order revenue to ECI Deacom Invoices so financial posting happens from ERP order records without manual reconciliation between the storefront and accounting.

### Product category and collection sync

Sync ECI Deacom Items categories and attributes to SAP Commerce Cloud product collections so the storefront organisation reflects the ERP's product structure.

## About ECI Deacom

ECI Deacom is a process manufacturing ERP for food, beverage, chemical and personal care manufacturers, managing formulation, production, inventory, quality and financials.

## About SAP Commerce Cloud

SAP Commerce Cloud is an enterprise e-commerce platform for B2C and B2B commerce, managing product catalogs, online storefronts, pricing, orders and customer experiences.

## Frequently asked questions

### Can ECI Deacom Credit Notes and returns sync back from SAP Commerce Cloud?

Commercient can support syncing SAP Commerce Cloud returns and refund data back to ECI Deacom as Credit Notes when included in scope. This keeps inventory, financial and customer account records accurate after returns are processed.

### Can ECI Deacom Price Lists for specific customers sync to SAP Commerce Cloud?

Commercient can support syncing ECI Deacom customer-specific Price Lists to SAP Commerce Cloud so B2B customers see their contracted pricing when ordering online. Exact capabilities depend on the platforms and project scope.

### What happens to ECI Deacom fulfilment when an SAP Commerce Cloud order is placed?

When an SAP Commerce Cloud Orders is imported into ECI Deacom as Sales Orders, it enters the ERP fulfilment workflow. Inventory is reserved, the order is processed and shipment status can be synced back to SAP Commerce Cloud when included in scope.

### Can ECI Deacom Vendors and supplier data sync to SAP Commerce Cloud?

Commercient can support syncing ECI Deacom Vendors and supplier data to SAP Commerce Cloud when relevant for dropship, supplier-managed inventory or B2B ordering workflows. Exact capabilities depend on project scope.

### How does Commercient handle product variants between ECI Deacom and SAP Commerce Cloud?

Commercient maps ECI Deacom Items to SAP Commerce Cloud product and variant structures during implementation. Field mapping for variants, attributes and SKUs is configured per project to match each platform's product data model.