---
title: 'ECI Horizon + Creatio'
url: 'https://www.staging38.commercient.com/product/eci-horizon-creatio/'
date: '2026-06-19T10:11:40-04:00'
modified: '2026-06-19T10:11:41-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI Horizon to Creatio, giving your team access to ECI Horizon data directly within Creatio. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI Horizon and Creatio, giving sales teams access to ERP customer, order, invoice and inventory data from inside Creatio. The integration can support both ERP-to-CRM and CRM-to-ERP sync directions, with objects and frequency defined per project scope.

## What syncs

- Update Creatio Contacts from ECI Horizon Customer Contacts
- View ECI Horizon Inventory in Creatio
- Sync ECI Horizon Payments to Creatio Account Records
- Access ECI Horizon Price Lists from Creatio
- Sync ECI Horizon Credit Notes to Creatio
- Import Creatio Contacts as ECI Horizon Customer Contacts

## Why Commercient

### Sales rep account management

Connect ECI Horizon Customers account assignments to Creatio Accounts so sales reps in the CRM always see the accounts they own, with full ERP order and financial context.

### Upsell and cross-sell visibility

Access ECI Horizon purchase history and product usage data in Creatio so sales teams can identify upsell and cross-sell opportunities based on what customers have previously ordered.

### Territory and region alignment

Sync ECI Horizon customer region and territory data to Creatio so account assignments, territory reports and sales coverage in the CRM reflect the ERP's customer classification.

### Customer contact sync

Sync ECI Horizon Contacts to Creatio Contacts so both platforms share accurate individual contact information, phone numbers, email addresses and roles for each customer account.

## About ECI Horizon

ECI Horizon is a business management system for lumber and building material dealers, managing inventory, purchasing, sales orders, pricing and financials.

## About Creatio

Creatio is a no-code CRM and process automation platform for sales, marketing and service teams, managing leads, accounts, opportunities, cases and marketing campaigns.

## Frequently asked questions

### Can ECI Horizon Items and Inventory be accessed from Creatio?

Yes, Commercient can sync ECI Horizon Items and Inventory to Creatio so sales teams can check product availability and pricing from inside the CRM. Supported objects and sync direction depend on project scope.

### Does Commercient support two-way sync between ECI Horizon and Creatio?

Commercient can support bidirectional sync between ECI Horizon and Creatio, such as ERP-to-CRM customer data and CRM-to-ERP deal-to-order workflows. Two-way sync capability and object coverage depend on the systems involved and the integration scope.

### Can ECI Horizon Price Lists sync to Creatio for sales quoting?

Yes, Commercient can sync ECI Horizon Price Lists to Creatio so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.

### Can Commercient support dashboards or reporting from ECI Horizon data in Creatio?

Commercient can support surfacing ECI Horizon data inside Creatio views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the ECI Horizon and Creatio integration scoped and implemented?

Commercient scopes each integration project based on the customer's ECI Horizon and Creatio configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.