---
title: 'ECI Horizon + Microsoft Dynamics 365'
url: 'https://www.staging38.commercient.com/product/eci-horizon-microsoft-dynamics-365/'
date: '2026-06-19T10:11:46-04:00'
modified: '2026-06-19T10:11:46-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI Horizon to Microsoft Dynamics 365, giving your team access to ECI Horizon data directly within Microsoft Dynamics 365. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI Horizon and Microsoft Dynamics 365, giving sales teams access to ERP customer, order, invoice and inventory data from inside Microsoft Dynamics 365. This gives finance and sales teams shared visibility into account status, combining Microsoft Dynamics 365 pipeline data with ECI Horizon transactional records.

## What syncs

- Import Microsoft Dynamics 365 Contacts as ECI Horizon Customer Contacts
- Connect ECI Horizon Quotes to Microsoft Dynamics 365 Opportunities
- Sync ECI Horizon Customers to Microsoft Dynamics 365 Accounts
- Display ECI Horizon Invoices in Microsoft Dynamics 365
- Access ECI Horizon Items and Inventory from Microsoft Dynamics 365
- Export Microsoft Dynamics 365 Opportunities as ECI Horizon Sales Orders

## Why Commercient

### Invoice and payment visibility

Surface ECI Horizon Invoices and Payments inside Microsoft Dynamics 365 so account managers can review outstanding balances and recent payments alongside their pipeline and customer activity.

### Quote-to-order workflow

Connect Microsoft Dynamics 365 Quotes to ECI Horizon Sales Orders so sales quotes approved in the CRM can create ERP orders and trigger fulfilment without re-entry.

### Account health monitoring

Sync ECI Horizon payment status, open Sales Orders and credit data to Microsoft Dynamics 365 so account managers can flag at-risk accounts and prioritise renewals based on financial history.

### New customer onboarding

Connect Microsoft Dynamics 365 new Accounts to ECI Horizon Customers so new customers created in the CRM are available in the ERP for billing, order processing and fulfilment.

## About ECI Horizon

ECI Horizon is a business management system for lumber and building material dealers, managing inventory, purchasing, sales orders, pricing and financials.

## About Microsoft Dynamics 365

Microsoft Dynamics 365 is a cloud CRM and business application platform for managing sales, customer service, marketing, field service and business operations.

## Frequently asked questions

### Can ECI Horizon Sales Orders history sync to Microsoft Dynamics 365 account records?

Yes, Commercient can sync ECI Horizon Sales Orders history to Microsoft Dynamics 365 Accounts records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both ECI Horizon and Microsoft Dynamics 365?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between ECI Horizon and Microsoft Dynamics 365?

Commercient can synchronise key ECI Horizon ERP data with Microsoft Dynamics 365, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can ECI Horizon Customers sync into Microsoft Dynamics 365 Accounts and Contacts?

Yes, Commercient can sync ECI Horizon Customers into Microsoft Dynamics 365 as Accounts and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can Microsoft Dynamics 365 Opportunities be connected back to ECI Horizon as Sales Orders?

Commercient can support connecting Microsoft Dynamics 365 Opportunities back to ECI Horizon as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.