---
title: 'ECI Horizon + Pipedrive'
url: 'https://www.staging38.commercient.com/product/eci-horizon-pipedrive/'
date: '2026-06-19T10:11:48-04:00'
modified: '2026-06-19T10:11:48-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI Horizon to Pipedrive, giving your team access to ECI Horizon data directly within Pipedrive. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI Horizon and Pipedrive, giving sales teams access to ERP customer, order, invoice and inventory data from inside Pipedrive. The connection also allows Pipedrive Deals to flow into ECI Horizon as Sales Orders when the CRM-to-ERP workflow is included in project scope.

## What syncs

- Access ECI Horizon Price Lists from Pipedrive
- Sync ECI Horizon Credit Notes to Pipedrive
- Import Pipedrive Persons as ECI Horizon Customer Contacts
- Connect ECI Horizon Quotes to Pipedrive Deals
- Sync ECI Horizon Customers to Pipedrive Organizations
- Display ECI Horizon Invoices in Pipedrive

## Why Commercient

### Quote-to-order workflow

Connect Pipedrive Quotes to ECI Horizon Sales Orders so sales quotes approved in the CRM can create ERP orders and trigger fulfilment without re-entry.

### Account health monitoring

Sync ECI Horizon payment status, open Sales Orders and credit data to Pipedrive so account managers can flag at-risk accounts and prioritise renewals based on financial history.

### New customer onboarding

Connect Pipedrive new Organizations to ECI Horizon Customers so new customers created in the CRM are available in the ERP for billing, order processing and fulfilment.

### Pricing and discount visibility

Sync ECI Horizon Price Lists to Pipedrive so sales reps can reference current pricing, discount tiers and customer-specific rates from inside the CRM without ERP access.

## About ECI Horizon

ECI Horizon is a business management system for lumber and building material dealers, managing inventory, purchasing, sales orders, pricing and financials.

## About Pipedrive

Pipedrive is a sales-focused CRM for small and mid-size sales teams, managing deals, contacts, pipelines, activities and sales reporting.

## Frequently asked questions

### Can Commercient support dashboards or reporting from ECI Horizon data in Pipedrive?

Commercient can support surfacing ECI Horizon data inside Pipedrive views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the ECI Horizon and Pipedrive integration scoped and implemented?

Commercient scopes each integration project based on the customer's ECI Horizon and Pipedrive configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can ECI Horizon Sales Orders history sync to Pipedrive account records?

Yes, Commercient can sync ECI Horizon Sales Orders history to Pipedrive Organizations records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both ECI Horizon and Pipedrive?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between ECI Horizon and Pipedrive?

Commercient can synchronise key ECI Horizon ERP data with Pipedrive, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.