---
title: 'ECI Horizon + Sage CRM'
url: 'https://www.staging38.commercient.com/product/eci-horizon-sage-crm/'
date: '2026-06-19T10:11:49-04:00'
modified: '2026-06-19T10:11:49-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI Horizon to Sage CRM, giving your team access to ECI Horizon data directly within Sage CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI Horizon and Sage CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside Sage CRM. Account managers can review open ECI Horizon Invoices and Sales Orders alongside Sage CRM deal activity to prioritise follow-ups and renewals.

## What syncs

- View ECI Horizon Inventory in Sage CRM
- Sync ECI Horizon Payments to Sage CRM Account Records
- Access ECI Horizon Price Lists from Sage CRM
- Sync ECI Horizon Credit Notes to Sage CRM
- Import Sage CRM Contacts as ECI Horizon Customer Contacts
- Connect ECI Horizon Quotes to Sage CRM Opportunities

## Why Commercient

### Account health monitoring

Sync ECI Horizon payment status, open Sales Orders and credit data to Sage CRM so account managers can flag at-risk accounts and prioritise renewals based on financial history.

### New customer onboarding

Connect Sage CRM new Companies to ECI Horizon Customers so new customers created in the CRM are available in the ERP for billing, order processing and fulfilment.

### Pricing and discount visibility

Sync ECI Horizon Price Lists to Sage CRM so sales reps can reference current pricing, discount tiers and customer-specific rates from inside the CRM without ERP access.

### Forecast and pipeline accuracy

Align Sage CRM deal values and expected close dates with ECI Horizon order and revenue data to give sales managers more accurate pipeline reporting and revenue forecasts.

## About ECI Horizon

ECI Horizon is a business management system for lumber and building material dealers, managing inventory, purchasing, sales orders, pricing and financials.

## About Sage CRM

Sage CRM is a customer relationship management platform for small and mid-size businesses, managing contacts, accounts, opportunities, cases and customer communication.

## Frequently asked questions

### Does Commercient support two-way sync between ECI Horizon and Sage CRM?

Commercient can support bidirectional sync between ECI Horizon and Sage CRM, such as ERP-to-CRM customer data and CRM-to-ERP deal-to-order workflows. Two-way sync capability and object coverage depend on the systems involved and the integration scope.

### Can ECI Horizon Price Lists sync to Sage CRM for sales quoting?

Yes, Commercient can sync ECI Horizon Price Lists to Sage CRM so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.

### Can Commercient support dashboards or reporting from ECI Horizon data in Sage CRM?

Commercient can support surfacing ECI Horizon data inside Sage CRM views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the ECI Horizon and Sage CRM integration scoped and implemented?

Commercient scopes each integration project based on the customer's ECI Horizon and Sage CRM configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can ECI Horizon Sales Orders history sync to Sage CRM account records?

Yes, Commercient can sync ECI Horizon Sales Orders history to Sage CRM Companies records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.