---
title: 'ECI Horizon + Salesforce Commerce Cloud'
url: 'https://www.staging38.commercient.com/product/eci-horizon-salesforce-commerce-cloud/'
date: '2026-06-19T10:11:51-04:00'
modified: '2026-06-19T10:11:51-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI Horizon to Salesforce Commerce Cloud, giving your team access to ECI Horizon data directly within Salesforce Commerce Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI Horizon and Salesforce Commerce Cloud, synchronising orders, products, customers and inventory between the ERP and online store. Finance teams benefit from having Salesforce Commerce Cloud order revenue reflected in ECI Horizon without separate reconciliation work.

## What syncs

- Sync Salesforce Commerce Cloud Fulfilment Status to ECI Horizon Sales Orders
- Import Salesforce Commerce Cloud New Customers into ECI Horizon
- Connect ECI Horizon Vendors to Salesforce Commerce Cloud for Supplier Visibility
- Sync ECI Horizon Invoices from Salesforce Commerce Cloud Order Data
- Export Salesforce Commerce Cloud Product Variants to ECI Horizon Items
- Sync Salesforce Commerce Cloud Returns to ECI Horizon Credit Notes

## Why Commercient

### Returns and refund management

Sync Salesforce Commerce Cloud returns and refunds back to ECI Horizon as Credit Notes so inventory is restocked, credit notes are created and financial records reflect returned orders.

### Multi-channel inventory tracking

Sync ECI Horizon Inventory to Salesforce Commerce Cloud in real time so stock counts on the storefront reflect current ERP warehouse quantities and prevent overselling.

### New customer acquisition

Import Salesforce Commerce Cloud new Customers into ECI Horizon so customers who purchase online are available for billing, order management and account records in the ERP.

### B2B order portal management

Sync ECI Horizon customer-specific pricing, order history and account terms to Salesforce Commerce Cloud so B2B buyers see accurate, personalised information when ordering online.

## About ECI Horizon

ECI Horizon is a business management system for lumber and building material dealers, managing inventory, purchasing, sales orders, pricing and financials.

## About Salesforce Commerce Cloud

Salesforce Commerce Cloud is a digital commerce platform for B2C and B2B retailers, managing online storefronts, product catalogs, orders, promotions and customer accounts.

## Frequently asked questions

### Does Commercient support two-way sync between ECI Horizon and Salesforce Commerce Cloud?

Commercient can support two-way sync of Customers, Items, Inventory and Sales Orders between ECI Horizon and Salesforce Commerce Cloud when configured in scope. Exact two-way capabilities depend on the systems involved and the integration design.

### How often does the ECI Horizon and Salesforce Commerce Cloud integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and batch sync options are available depending on system capabilities and project scope.

### Can ECI Horizon Credit Notes and returns sync back from Salesforce Commerce Cloud?

Commercient can support syncing Salesforce Commerce Cloud returns and refund data back to ECI Horizon as Credit Notes when included in scope. This keeps inventory, financial and customer account records accurate after returns are processed.

### Can ECI Horizon Price Lists for specific customers sync to Salesforce Commerce Cloud?

Commercient can support syncing ECI Horizon customer-specific Price Lists to Salesforce Commerce Cloud so B2B customers see their contracted pricing when ordering online. Exact capabilities depend on the platforms and project scope.

### What happens to ECI Horizon fulfilment when an Salesforce Commerce Cloud order is placed?

When an Salesforce Commerce Cloud Orders is imported into ECI Horizon as Sales Orders, it enters the ERP fulfilment workflow. Inventory is reserved, the order is processed and shipment status can be synced back to Salesforce Commerce Cloud when included in scope.