---
title: 'ECI Horizon + Salesforce Sales Cloud'
url: 'https://www.staging38.commercient.com/product/eci-horizon-salesforce-sales-cloud/'
date: '2026-06-19T10:11:51-04:00'
modified: '2026-06-19T10:11:51-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI Horizon to Salesforce Sales Cloud, giving your team access to ECI Horizon data directly within Salesforce Sales Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI Horizon and Salesforce Sales Cloud, giving sales teams access to ERP customer, order, invoice and inventory data from inside Salesforce Sales Cloud. The integration supports customisable sync frequency and field mapping to match the specific needs of each sales team.

## What syncs

- Connect ECI Horizon Quotes to Salesforce Sales Cloud Opportunities
- Sync ECI Horizon Customers to Salesforce Sales Cloud Accounts
- Display ECI Horizon Invoices in Salesforce Sales Cloud
- Access ECI Horizon Items and Inventory from Salesforce Sales Cloud
- Export Salesforce Sales Cloud Opportunities as ECI Horizon Sales Orders
- Sync ECI Horizon Sales Orders and Status Updates to Salesforce Sales Cloud

## Why Commercient

### Quote-to-order workflow

Connect Salesforce Sales Cloud Quotes to ECI Horizon Sales Orders so sales quotes approved in the CRM can create ERP orders and trigger fulfilment without re-entry.

### Account health monitoring

Sync ECI Horizon payment status, open Sales Orders and credit data to Salesforce Sales Cloud so account managers can flag at-risk accounts and prioritise renewals based on financial history.

### New customer onboarding

Connect Salesforce Sales Cloud new Accounts to ECI Horizon Customers so new customers created in the CRM are available in the ERP for billing, order processing and fulfilment.

### Pricing and discount visibility

Sync ECI Horizon Price Lists to Salesforce Sales Cloud so sales reps can reference current pricing, discount tiers and customer-specific rates from inside the CRM without ERP access.

## About ECI Horizon

ECI Horizon is a business management system for lumber and building material dealers, managing inventory, purchasing, sales orders, pricing and financials.

## About Salesforce Sales Cloud

Salesforce Sales Cloud is a CRM platform for sales teams, managing accounts, contacts, leads, opportunities, activities and revenue forecasting.

## Frequently asked questions

### What happens if a customer already exists in both ECI Horizon and Salesforce Sales Cloud?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between ECI Horizon and Salesforce Sales Cloud?

Commercient can synchronise key ECI Horizon ERP data with Salesforce Sales Cloud, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can ECI Horizon Customers sync into Salesforce Sales Cloud Accounts and Contacts?

Yes, Commercient can sync ECI Horizon Customers into Salesforce Sales Cloud as Accounts and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can Salesforce Sales Cloud Opportunities be connected back to ECI Horizon as Sales Orders?

Commercient can support connecting Salesforce Sales Cloud Opportunities back to ECI Horizon as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the ECI Horizon and Salesforce Sales Cloud sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.