---
title: 'ECI JobBOSS² + Freshworks Freshsales'
url: 'https://www.staging38.commercient.com/product/eci-jobboss%c2%b2-freshworks-freshsales/'
date: '2026-06-19T10:36:03-04:00'
modified: '2026-06-19T10:36:04-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI JobBOSS² to Freshworks Freshsales, giving your team access to ECI JobBOSS² data directly within Freshworks Freshsales. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI JobBOSS² and Freshworks Freshsales, syncing customer, order and operational data between the ERP and Freshworks Freshsales. Teams get a connected view of business data across ECI JobBOSS² and Freshworks Freshsales with consistent records on both sides.

## What syncs

- Sync ECI JobBOSS² Credit Notes to Freshworks Freshsales
- Update ECI JobBOSS² Customers from Freshworks Freshsales Data
- Import Freshworks Freshsales Records into ECI JobBOSS² as New Entries
- Sync ECI JobBOSS² Customers to Freshworks Freshsales Account Records
- Export ECI JobBOSS² Sales Orders and Invoices to Freshworks Freshsales
- Update Freshworks Freshsales with ECI JobBOSS² Items and Inventory Data

## Why Commercient

### Purchase order management

Export ECI JobBOSS² Purchase Orders to Freshworks Freshsales so procurement and operations teams can manage purchasing from either system with consistent data.

### Payment and cash management

Sync ECI JobBOSS² Payments and receipt data to Freshworks Freshsales so financial records and customer payment status are current in both platforms.

### Quote and estimate management

Connect ECI JobBOSS² Quotes to Freshworks Freshsales so quoting activity is visible and consistent across both systems for sales and operations.

### Customer data alignment

Sync ECI JobBOSS² Customers to Freshworks Freshsales so both platforms share accurate and up-to-date customer information for operations and account management.

## About ECI JobBOSS²

ECI JobBOSS² is a job shop management and ERP solution for custom and contract manufacturers, covering quoting, scheduling, shop floor tracking, purchasing and accounting.

## About Freshworks Freshsales

Freshworks Freshsales is a CRM and sales engagement platform for sales teams, managing contacts, leads, deals, activity tracking and pipeline management.

## Frequently asked questions

### Can ECI JobBOSS² Invoices data sync to Freshworks Freshsales?

Yes, Commercient can sync ECI JobBOSS² Invoices data to Freshworks Freshsales when included in scope. Exact field mapping, sync frequency and object coverage are configured per project.

### Can new records created in Freshworks Freshsales be imported into ECI JobBOSS²?

Commercient can support importing new records created in Freshworks Freshsales into ECI JobBOSS² when included in the integration scope. Direction and object coverage depend on project configuration.

### What support does Commercient provide after go-live?

Commercient provides ongoing support for the ECI JobBOSS² and Freshworks Freshsales integration after go-live. Support coverage and response times depend on the customer's support plan and service level agreement.

### What data can Commercient connect between ECI JobBOSS² and Freshworks Freshsales?

Commercient can connect ECI JobBOSS² and Freshworks Freshsales to sync data such as Customers, Items, Inventory, Sales Orders and Invoices. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can ECI JobBOSS² Customers sync to Freshworks Freshsales automatically?

Yes, Commercient can sync ECI JobBOSS² Customers to Freshworks Freshsales so both platforms share consistent account data. Exact field mapping and sync frequency are configured per project.