---
title: 'ECI M1 + ConnectWise'
url: 'https://www.staging38.commercient.com/product/eci-m1-connectwise/'
date: '2026-06-19T10:12:10-04:00'
modified: '2026-06-19T10:12:10-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI M1 to ConnectWise, giving your team access to ECI M1 data directly within ConnectWise. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI M1 and ConnectWise, giving sales teams access to ERP customer, order, invoice and inventory data from inside ConnectWise. With accurate ERP data in ConnectWise, reps spend less time locating account details and more time managing customer relationships.

## What syncs

- Sync ECI M1 Payments to ConnectWise Account Records
- Access ECI M1 Price Lists from ConnectWise
- Sync ECI M1 Credit Notes to ConnectWise
- Import ConnectWise Contacts as ECI M1 Customer Contacts
- Connect ECI M1 Quotes to ConnectWise Opportunities
- Sync ECI M1 Customers to ConnectWise Companies

## Why Commercient

### Sales order history

Sync ECI M1 Sales Orders, Invoices and Order History to ConnectWise so sales reps can review order status and customer purchase activity without leaving the CRM.

### Product and inventory visibility

Access ECI M1 Items, Inventory and Price Lists from ConnectWise so sales teams can check product availability and provide accurate information to customers.

### Deal-to-order workflow

Connect ConnectWise Opportunities back to ECI M1 as Sales Orders so approved deals can move into ERP fulfilment workflows when included in the integration scope.

### Invoice and payment visibility

Surface ECI M1 Invoices and Payments inside ConnectWise so account managers can review outstanding balances and recent payments alongside their pipeline and customer activity.

## About ECI M1

ECI M1 is a manufacturing ERP for small and mid-size job shops and make-to-order manufacturers, managing production scheduling, BOM, inventory, purchasing and accounting.

## About ConnectWise

ConnectWise is a business management platform for technology solution providers, managing CRM, ticketing, project management, time tracking, billing and service delivery.

## Frequently asked questions

### Can ECI M1 Price Lists sync to ConnectWise for sales quoting?

Yes, Commercient can sync ECI M1 Price Lists to ConnectWise so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.

### Can Commercient support dashboards or reporting from ECI M1 data in ConnectWise?

Commercient can support surfacing ECI M1 data inside ConnectWise views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the ECI M1 and ConnectWise integration scoped and implemented?

Commercient scopes each integration project based on the customer's ECI M1 and ConnectWise configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can ECI M1 Sales Orders history sync to ConnectWise account records?

Yes, Commercient can sync ECI M1 Sales Orders history to ConnectWise Companies records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both ECI M1 and ConnectWise?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.