---
title: 'ECI M1 + Copper'
url: 'https://www.staging38.commercient.com/product/eci-m1-copper/'
date: '2026-06-19T10:12:10-04:00'
modified: '2026-06-19T10:12:11-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI M1 to Copper, giving your team access to ECI M1 data directly within Copper. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI M1 and Copper, giving sales teams access to ERP customer, order, invoice and inventory data from inside Copper. With accurate ERP data in Copper, reps spend less time locating account details and more time managing customer relationships.

## What syncs

- Sync ECI M1 Payments to Copper Account Records
- Access ECI M1 Price Lists from Copper
- Sync ECI M1 Credit Notes to Copper
- Import Copper People as ECI M1 Customer Contacts
- Connect ECI M1 Quotes to Copper Opportunities
- Sync ECI M1 Customers to Copper Companies

## Why Commercient

### Territory and region alignment

Sync ECI M1 customer region and territory data to Copper so account assignments, territory reports and sales coverage in the CRM reflect the ERP's customer classification.

### Customer contact sync

Sync ECI M1 Contacts to Copper People so both platforms share accurate individual contact information, phone numbers, email addresses and roles for each customer account.

### Customer account visibility

Connect ECI M1 Customers to Copper Companies and People so sales teams can view ERP customer data from inside the CRM and manage relationships with accurate account information.

### Sales order history

Sync ECI M1 Sales Orders, Invoices and Order History to Copper so sales reps can review order status and customer purchase activity without leaving the CRM.

## About ECI M1

ECI M1 is a manufacturing ERP for small and mid-size job shops and make-to-order manufacturers, managing production scheduling, BOM, inventory, purchasing and accounting.

## About Copper

Copper is a CRM for Google Workspace users, managing contacts, leads, opportunities, activities and pipelines directly inside Gmail and Google apps.

## Frequently asked questions

### Can ECI M1 Price Lists sync to Copper for sales quoting?

Yes, Commercient can sync ECI M1 Price Lists to Copper so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.

### Can Commercient support dashboards or reporting from ECI M1 data in Copper?

Commercient can support surfacing ECI M1 data inside Copper views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the ECI M1 and Copper integration scoped and implemented?

Commercient scopes each integration project based on the customer's ECI M1 and Copper configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can ECI M1 Sales Orders history sync to Copper account records?

Yes, Commercient can sync ECI M1 Sales Orders history to Copper Companies records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both ECI M1 and Copper?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.