---
title: 'ECI M1 + Creatio'
url: 'https://www.staging38.commercient.com/product/eci-m1-creatio/'
date: '2026-06-19T10:12:11-04:00'
modified: '2026-06-19T10:12:11-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI M1 to Creatio, giving your team access to ECI M1 data directly within Creatio. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI M1 and Creatio, giving sales teams access to ERP customer, order, invoice and inventory data from inside Creatio. The integration can support both ERP-to-CRM and CRM-to-ERP sync directions, with objects and frequency defined per project scope.

## What syncs

- Update Creatio Contacts from ECI M1 Customer Contacts
- View ECI M1 Inventory in Creatio
- Sync ECI M1 Payments to Creatio Account Records
- Access ECI M1 Price Lists from Creatio
- Sync ECI M1 Credit Notes to Creatio
- Import Creatio Contacts as ECI M1 Customer Contacts

## Why Commercient

### Product and inventory visibility

Access ECI M1 Items, Inventory and Price Lists from Creatio so sales teams can check product availability and provide accurate information to customers.

### Deal-to-order workflow

Connect Creatio Opportunities back to ECI M1 as Sales Orders so approved deals can move into ERP fulfilment workflows when included in the integration scope.

### Invoice and payment visibility

Surface ECI M1 Invoices and Payments inside Creatio so account managers can review outstanding balances and recent payments alongside their pipeline and customer activity.

### Quote-to-order workflow

Connect Creatio Orders to ECI M1 Sales Orders so sales quotes approved in the CRM can create ERP orders and trigger fulfilment without re-entry.

## About ECI M1

ECI M1 is a manufacturing ERP for small and mid-size job shops and make-to-order manufacturers, managing production scheduling, BOM, inventory, purchasing and accounting.

## About Creatio

Creatio is a no-code CRM and process automation platform for sales, marketing and service teams, managing leads, accounts, opportunities, cases and marketing campaigns.

## Frequently asked questions

### Can ECI M1 Items and Inventory be accessed from Creatio?

Yes, Commercient can sync ECI M1 Items and Inventory to Creatio so sales teams can check product availability and pricing from inside the CRM. Supported objects and sync direction depend on project scope.

### Does Commercient support two-way sync between ECI M1 and Creatio?

Commercient can support bidirectional sync between ECI M1 and Creatio, such as ERP-to-CRM customer data and CRM-to-ERP deal-to-order workflows. Two-way sync capability and object coverage depend on the systems involved and the integration scope.

### Can ECI M1 Price Lists sync to Creatio for sales quoting?

Yes, Commercient can sync ECI M1 Price Lists to Creatio so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.

### Can Commercient support dashboards or reporting from ECI M1 data in Creatio?

Commercient can support surfacing ECI M1 data inside Creatio views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the ECI M1 and Creatio integration scoped and implemented?

Commercient scopes each integration project based on the customer's ECI M1 and Creatio configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.