---
title: 'ECI M1 + HubSpot Service Hub'
url: 'https://www.staging38.commercient.com/product/eci-m1-hubspot-service-hub/'
date: '2026-06-19T10:12:14-04:00'
modified: '2026-06-29T07:26:03-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI M1 to HubSpot Service Hub, giving your team access to ECI M1 data directly within HubSpot Service Hub. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI M1 and HubSpot Service Hub, giving sales teams access to ERP customer, order, invoice and inventory data from inside HubSpot Service Hub. With accurate ERP data in HubSpot Service Hub, reps spend less time locating account details and more time managing customer relationships.

## What syncs

- Sync ECI M1 Payments to HubSpot Service Hub Account Records
- Access ECI M1 Price Lists from HubSpot Service Hub
- Sync ECI M1 Credit Notes to HubSpot Service Hub
- Import HubSpot Service Hub Contacts as ECI M1 Customer Contacts
- Connect ECI M1 Quotes to HubSpot Service Hub Deals
- Sync ECI M1 Customers to HubSpot Service Hub Companies

## Why Commercient

### Credit and order limit visibility

Sync ECI M1 customer credit status and order limits to HubSpot Service Hub so sales reps know a customer's account standing before quoting or accepting new orders.

### Sales rep account management

Connect ECI M1 Customers account assignments to HubSpot Service Hub Companies so sales reps in the CRM always see the accounts they own, with full ERP order and financial context.

### Upsell and cross-sell visibility

Access ECI M1 purchase history and product usage data in HubSpot Service Hub so sales teams can identify upsell and cross-sell opportunities based on what customers have previously ordered.

### Territory and region alignment

Sync ECI M1 customer region and territory data to HubSpot Service Hub so account assignments, territory reports and sales coverage in the CRM reflect the ERP's customer classification.

## About ECI M1

ECI M1 is a manufacturing ERP for small and mid-size job shops and make-to-order manufacturers, managing production scheduling, BOM, inventory, purchasing and accounting.

## About HubSpot Service Hub

HubSpot Service Hub is a customer service platform for managing tickets, customer feedback, knowledge base articles, live chat and support team operations.

## Frequently asked questions

### Can ECI M1 Price Lists sync to HubSpot Service Hub for sales quoting?

Yes, Commercient can sync ECI M1 Price Lists to HubSpot Service Hub so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.

### Can Commercient support dashboards or reporting from ECI M1 data in HubSpot Service Hub?

Commercient can support surfacing ECI M1 data inside HubSpot Service Hub views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the ECI M1 and HubSpot Service Hub integration scoped and implemented?

Commercient scopes each integration project based on the customer's ECI M1 and HubSpot Service Hub configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can ECI M1 Sales Orders history sync to HubSpot Service Hub account records?

Yes, Commercient can sync ECI M1 Sales Orders history to HubSpot Service Hub Companies records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both ECI M1 and HubSpot Service Hub?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.