---
title: 'ECI M1 + Klaviyo'
url: 'https://www.staging38.commercient.com/product/eci-m1-klaviyo/'
date: '2026-06-19T10:12:16-04:00'
modified: '2026-06-19T10:12:16-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI M1 to Klaviyo, giving your team access to ECI M1 data directly within Klaviyo. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI M1 and Klaviyo, enabling customer and contact data to flow between the ERP and marketing platform. The integration supports syncing purchase history from ECI M1 to Klaviyo for use in campaign segmentation and targeting.

## What syncs

- Import Klaviyo New Contacts into ECI M1 Customers
- Sync ECI M1 Items to Klaviyo for Campaign Use
- Connect ECI M1 Sales Orders Data to Klaviyo Customer Segments
- Sync ECI M1 Customer Regions and Segments to Klaviyo
- Import Klaviyo Campaign Responses into ECI M1
- Update Klaviyo Contact Status from ECI M1 Customer Activity

## Why Commercient

### Operational performance reporting

Bring ECI M1 Inventory, Purchase Orders and fulfilment data into Klaviyo to support broader supply chain and operations performance dashboards.

### Inventory and supply chain reporting

Sync ECI M1 Inventory and Items data to Klaviyo so operations teams can monitor stock turns, days of supply and replenishment performance.

### Margin and profitability analysis

Connect ECI M1 cost and pricing data to Klaviyo so finance teams can model product margins, customer profitability and segment-level revenue performance.

### Accounts receivable reporting

Sync ECI M1 Invoices and Payments ageing data to Klaviyo so finance teams can report on DSO, overdue balances and collection performance.

## About ECI M1

ECI M1 is a manufacturing ERP for small and mid-size job shops and make-to-order manufacturers, managing production scheduling, BOM, inventory, purchasing and accounting.

## About Klaviyo

Klaviyo is a marketing automation and CRM platform for e-commerce businesses, managing email campaigns, SMS, customer segments, flows and revenue analytics.

## Frequently asked questions

### How often does the ECI M1 and Klaviyo integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time options depend on system capabilities and project scope.

### Can ECI M1 Items and Inventory sync to Klaviyo?

Yes, Commercient can sync ECI M1 Items and Inventory to Klaviyo so product data and stock information are current in both systems. Exact mapping depends on project scope.

### Does Commercient support two-way sync between ECI M1 and Klaviyo?

Commercient can support bidirectional sync between ECI M1 and Klaviyo when configured. Exact two-way capabilities depend on the systems involved and the integration scope.

### Can ECI M1 Price Lists sync to Klaviyo?

Commercient can sync ECI M1 Price Lists to Klaviyo when included in scope. Exact pricing sync capabilities depend on how pricing is structured in ECI M1 and how Klaviyo accepts pricing data.

### Can ECI M1 Vendors and Purchase Orders sync to Klaviyo?

Commercient can support syncing ECI M1 Vendors and Purchase Orders to Klaviyo when relevant to the integration workflow. Exact capabilities depend on both systems and the project scope.