---
title: 'ECI M1 + Nutshell'
url: 'https://www.staging38.commercient.com/product/eci-m1-nutshell/'
date: '2026-06-19T10:12:19-04:00'
modified: '2026-06-19T10:12:19-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI M1 to Nutshell, giving your team access to ECI M1 data directly within Nutshell. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI M1 and Nutshell, giving sales teams access to ERP customer, order, invoice and inventory data from inside Nutshell. The connection also allows Nutshell Leads to flow into ECI M1 as Sales Orders when the CRM-to-ERP workflow is included in project scope.

## What syncs

- Access ECI M1 Price Lists from Nutshell
- Sync ECI M1 Credit Notes to Nutshell
- Import Nutshell Contacts as ECI M1 Customer Contacts
- Connect ECI M1 Quotes to Nutshell Leads
- Sync ECI M1 Customers to Nutshell Companies
- Display ECI M1 Invoices in Nutshell

## Why Commercient

### Customer contact sync

Sync ECI M1 Contacts to Nutshell Contacts so both platforms share accurate individual contact information, phone numbers, email addresses and roles for each customer account.

### Customer account visibility

Connect ECI M1 Customers to Nutshell Companies and Contacts so sales teams can view ERP customer data from inside the CRM and manage relationships with accurate account information.

### Sales order history

Sync ECI M1 Sales Orders, Invoices and Order History to Nutshell so sales reps can review order status and customer purchase activity without leaving the CRM.

### Product and inventory visibility

Access ECI M1 Items, Inventory and Price Lists from Nutshell so sales teams can check product availability and provide accurate information to customers.

## About ECI M1

ECI M1 is a manufacturing ERP for small and mid-size job shops and make-to-order manufacturers, managing production scheduling, BOM, inventory, purchasing and accounting.

## About Nutshell

Nutshell is a CRM and email marketing platform for B2B sales teams, managing contacts, companies, leads, pipelines and sales reporting.

## Frequently asked questions

### Can Commercient support dashboards or reporting from ECI M1 data in Nutshell?

Commercient can support surfacing ECI M1 data inside Nutshell views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the ECI M1 and Nutshell integration scoped and implemented?

Commercient scopes each integration project based on the customer's ECI M1 and Nutshell configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can ECI M1 Sales Orders history sync to Nutshell account records?

Yes, Commercient can sync ECI M1 Sales Orders history to Nutshell Companies records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both ECI M1 and Nutshell?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between ECI M1 and Nutshell?

Commercient can synchronise key ECI M1 ERP data with Nutshell, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.