---
title: 'ECI M1 + PatronManager'
url: 'https://www.staging38.commercient.com/product/eci-m1-patronmanager/'
date: '2026-06-19T10:12:19-04:00'
modified: '2026-06-19T10:12:19-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI M1 to PatronManager, giving your team access to ECI M1 data directly within PatronManager. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI M1 and PatronManager, keeping key business data aligned between both platforms. The connection supports operational workflows that span both ECI M1 and PatronManager without manual handoffs.

## What syncs

- Connect PatronManager Activity to ECI M1 Records
- Sync ECI M1 Pricing Data to PatronManager
- Update ECI M1 Customer Status from PatronManager
- Import PatronManager Records into ECI M1
- Sync ECI M1 Customer Records to PatronManager
- Export ECI M1 Orders and Transactions to PatronManager

## Why Commercient

### Credit note and returns management

Connect ECI M1 Credit Notes and returns data to PatronManager to keep customer account balances and return records aligned between both systems.

### Purchase order management

Export ECI M1 Purchase Orders to PatronManager so procurement and operations teams can manage purchasing from either system with consistent data.

### Payment and cash management

Sync ECI M1 Payments and receipt data to PatronManager so financial records and customer payment status are current in both platforms.

### Quote and estimate management

Connect ECI M1 Quotes to PatronManager so quoting activity is visible and consistent across both systems for sales and operations.

## About ECI M1

ECI M1 is a manufacturing ERP for small and mid-size job shops and make-to-order manufacturers, managing production scheduling, BOM, inventory, purchasing and accounting.

## About PatronManager

PatronManager is a CRM platform built on Salesforce for arts and cultural organisations, managing donors, ticket buyers, memberships, fundraising campaigns and patron communication.

## Frequently asked questions

### Can Commercient support dashboards or reporting from ECI M1 data in PatronManager?

Commercient can support surfacing ECI M1 data inside PatronManager views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the ECI M1 and PatronManager integration scoped and implemented?

Commercient scopes each integration project based on the customer's ECI M1 and PatronManager configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can ECI M1 Sales Orders history sync to PatronManager account records?

Yes, Commercient can sync ECI M1 Sales Orders history to PatronManager Companies records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both ECI M1 and PatronManager?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between ECI M1 and PatronManager?

Commercient can synchronise key ECI M1 ERP data with PatronManager, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.