---
title: 'ECI M1 + Pipedrive'
url: 'https://www.staging38.commercient.com/product/eci-m1-pipedrive/'
date: '2026-06-19T10:12:19-04:00'
modified: '2026-06-19T10:12:19-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI M1 to Pipedrive, giving your team access to ECI M1 data directly within Pipedrive. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI M1 and Pipedrive, giving sales teams access to ERP customer, order, invoice and inventory data from inside Pipedrive. With accurate ERP data in Pipedrive, reps spend less time locating account details and more time managing customer relationships.

## What syncs

- Sync ECI M1 Payments to Pipedrive Account Records
- Access ECI M1 Price Lists from Pipedrive
- Sync ECI M1 Credit Notes to Pipedrive
- Import Pipedrive Persons as ECI M1 Customer Contacts
- Connect ECI M1 Quotes to Pipedrive Deals
- Sync ECI M1 Customers to Pipedrive Organizations

## Why Commercient

### Invoice and payment visibility

Surface ECI M1 Invoices and Payments inside Pipedrive so account managers can review outstanding balances and recent payments alongside their pipeline and customer activity.

### Quote-to-order workflow

Connect Pipedrive Quotes to ECI M1 Sales Orders so sales quotes approved in the CRM can create ERP orders and trigger fulfilment without re-entry.

### Account health monitoring

Sync ECI M1 payment status, open Sales Orders and credit data to Pipedrive so account managers can flag at-risk accounts and prioritise renewals based on financial history.

### New customer onboarding

Connect Pipedrive new Organizations to ECI M1 Customers so new customers created in the CRM are available in the ERP for billing, order processing and fulfilment.

## About ECI M1

ECI M1 is a manufacturing ERP for small and mid-size job shops and make-to-order manufacturers, managing production scheduling, BOM, inventory, purchasing and accounting.

## About Pipedrive

Pipedrive is a sales-focused CRM for small and mid-size sales teams, managing deals, contacts, pipelines, activities and sales reporting.

## Frequently asked questions

### Can ECI M1 Price Lists sync to Pipedrive for sales quoting?

Yes, Commercient can sync ECI M1 Price Lists to Pipedrive so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.

### Can Commercient support dashboards or reporting from ECI M1 data in Pipedrive?

Commercient can support surfacing ECI M1 data inside Pipedrive views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the ECI M1 and Pipedrive integration scoped and implemented?

Commercient scopes each integration project based on the customer's ECI M1 and Pipedrive configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can ECI M1 Sales Orders history sync to Pipedrive account records?

Yes, Commercient can sync ECI M1 Sales Orders history to Pipedrive Organizations records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both ECI M1 and Pipedrive?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.