---
title: 'ECI M1 + Voyado'
url: 'https://www.staging38.commercient.com/product/eci-m1-voyado/'
date: '2026-06-19T10:12:37-04:00'
modified: '2026-06-19T10:12:38-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI M1 to Voyado, giving your team access to ECI M1 data directly within Voyado. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI M1 and Voyado, enabling customer and contact data to flow between the ERP and marketing platform. The connection keeps Voyado contact data accurate by drawing from ECI M1 as the customer record of truth.

## What syncs

- Export ECI M1 New Accounts to Voyado as Contact Records
- Sync ECI M1 Customers to Voyado Contact Records
- Update Voyado Contact Lists from ECI M1 Customers
- Sync ECI M1 Purchase History to Voyado for Segmentation
- Import Voyado New Contacts into ECI M1 Customers
- Sync ECI M1 Items to Voyado for Campaign Use

## Why Commercient

### Sales rep performance reporting

Sync ECI M1 Sales Orders and customer revenue by rep to Voyado so sales managers can track individual and team performance against targets over any period.

### Financial data reporting

Sync ECI M1 general ledger, Invoices and Payments data to Voyado so finance teams can build period-end reports and dashboards from current ERP records.

### Sales and order analytics

Export ECI M1 Sales Orders and customer revenue data to Voyado so management has visibility into sales performance, order volumes and revenue trends over time.

### Customer data insights

Connect ECI M1 Customers and purchase history to Voyado so marketing and sales teams can segment and analyse customer behaviour and purchasing patterns.

## About ECI M1

ECI M1 is a manufacturing ERP for small and mid-size job shops and make-to-order manufacturers, managing production scheduling, BOM, inventory, purchasing and accounting.

## About Voyado

Voyado is a customer experience and loyalty platform for Nordic retailers, managing loyalty programs, personalised marketing, email campaigns, customer insights and engagement.

## Frequently asked questions

### What support does Commercient provide after go-live?

Commercient provides ongoing support for the ECI M1 and Voyado integration after go-live. Support coverage and response times depend on the customer's support plan and service level agreement.

### What data can Commercient connect between ECI M1 and Voyado?

Commercient can connect ECI M1 and Voyado to sync data such as Customers, Items, Inventory, Sales Orders and Invoices. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can ECI M1 Customers sync to Voyado automatically?

Yes, Commercient can sync ECI M1 Customers to Voyado so both platforms share consistent account data. Exact field mapping and sync frequency are configured per project.

### Can data from Voyado flow back into ECI M1?

Commercient can support data flowing from Voyado back into ECI M1 when included in the integration scope. Direction and object coverage depend on project configuration.

### How often does the ECI M1 and Voyado integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time options depend on system capabilities and project scope.