---
title: 'ECI Macola + Freshworks Freshsales'
url: 'https://www.staging38.commercient.com/product/eci-macola-freshworks-freshsales/'
date: '2026-06-19T10:38:13-04:00'
modified: '2026-06-19T10:38:14-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI Macola to Freshworks Freshsales, giving your team access to ECI Macola data directly within Freshworks Freshsales. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI Macola and Freshworks Freshsales, syncing customer, order and operational data between the ERP and Freshworks Freshsales. Teams get a connected view of business data across ECI Macola and Freshworks Freshsales with consistent records on both sides.

## What syncs

- Sync ECI Macola Credit Notes to Freshworks Freshsales
- Update ECI Macola Customers from Freshworks Freshsales Data
- Import Freshworks Freshsales Records into ECI Macola as New Entries
- Sync ECI Macola Customers to Freshworks Freshsales Account Records
- Export ECI Macola Sales Orders and Invoices to Freshworks Freshsales
- Update Freshworks Freshsales with ECI Macola Items and Inventory Data

## Why Commercient

### Purchase order management

Export ECI Macola Purchase Orders to Freshworks Freshsales so procurement and operations teams can manage purchasing from either system with consistent data.

### Payment and cash management

Sync ECI Macola Payments and receipt data to Freshworks Freshsales so financial records and customer payment status are current in both platforms.

### Quote and estimate management

Connect ECI Macola Quotes to Freshworks Freshsales so quoting activity is visible and consistent across both systems for sales and operations.

### Customer data alignment

Sync ECI Macola Customers to Freshworks Freshsales so both platforms share accurate and up-to-date customer information for operations and account management.

## About ECI Macola

ECI Macola is an ERP system for discrete and process manufacturers and distributors, managing financials, inventory, production, quality and order management.

## About Freshworks Freshsales

Freshworks Freshsales is a CRM and sales engagement platform for sales teams, managing contacts, leads, deals, activity tracking and pipeline management.

## Frequently asked questions

### Can ECI Macola Invoices data sync to Freshworks Freshsales?

Yes, Commercient can sync ECI Macola Invoices data to Freshworks Freshsales when included in scope. Exact field mapping, sync frequency and object coverage are configured per project.

### Can new records created in Freshworks Freshsales be imported into ECI Macola?

Commercient can support importing new records created in Freshworks Freshsales into ECI Macola when included in the integration scope. Direction and object coverage depend on project configuration.

### What support does Commercient provide after go-live?

Commercient provides ongoing support for the ECI Macola and Freshworks Freshsales integration after go-live. Support coverage and response times depend on the customer's support plan and service level agreement.

### What data can Commercient connect between ECI Macola and Freshworks Freshsales?

Commercient can connect ECI Macola and Freshworks Freshsales to sync data such as Customers, Items, Inventory, Sales Orders and Invoices. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can ECI Macola Customers sync to Freshworks Freshsales automatically?

Yes, Commercient can sync ECI Macola Customers to Freshworks Freshsales so both platforms share consistent account data. Exact field mapping and sync frequency are configured per project.