---
title: 'ECI Macola + Microsoft Dynamics 365'
url: 'https://www.staging38.commercient.com/product/eci-macola-microsoft-dynamics-365/'
date: '2026-06-19T10:38:19-04:00'
modified: '2026-06-19T10:38:19-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI Macola to Microsoft Dynamics 365, giving your team access to ECI Macola data directly within Microsoft Dynamics 365. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI Macola and Microsoft Dynamics 365, giving sales teams access to ERP customer, order, invoice and inventory data from inside Microsoft Dynamics 365. The connection also allows Microsoft Dynamics 365 Opportunities to flow into ECI Macola as Sales Orders when the CRM-to-ERP workflow is included in project scope.

## What syncs

- Access ECI Macola Price Lists from Microsoft Dynamics 365
- Sync ECI Macola Credit Notes to Microsoft Dynamics 365
- Import Microsoft Dynamics 365 Contacts as ECI Macola Customer Contacts
- Connect ECI Macola Quotes to Microsoft Dynamics 365 Opportunities
- Sync ECI Macola Customers to Microsoft Dynamics 365 Accounts
- Display ECI Macola Invoices in Microsoft Dynamics 365

## Why Commercient

### Pricing and discount visibility

Sync ECI Macola Price Lists to Microsoft Dynamics 365 so sales reps can reference current pricing, discount tiers and customer-specific rates from inside the CRM without ERP access.

### Forecast and pipeline accuracy

Align Microsoft Dynamics 365 deal values and expected close dates with ECI Macola order and revenue data to give sales managers more accurate pipeline reporting and revenue forecasts.

### Credit and order limit visibility

Sync ECI Macola customer credit status and order limits to Microsoft Dynamics 365 so sales reps know a customer's account standing before quoting or accepting new orders.

### Sales rep account management

Connect ECI Macola Customers account assignments to Microsoft Dynamics 365 Accounts so sales reps in the CRM always see the accounts they own, with full ERP order and financial context.

## About ECI Macola

ECI Macola is an ERP system for discrete and process manufacturers and distributors, managing financials, inventory, production, quality and order management.

## About Microsoft Dynamics 365

Microsoft Dynamics 365 is a cloud CRM and business application platform for managing sales, customer service, marketing, field service and business operations.

## Frequently asked questions

### Can Commercient support dashboards or reporting from ECI Macola data in Microsoft Dynamics 365?

Commercient can support surfacing ECI Macola data inside Microsoft Dynamics 365 views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the ECI Macola and Microsoft Dynamics 365 integration scoped and implemented?

Commercient scopes each integration project based on the customer's ECI Macola and Microsoft Dynamics 365 configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can ECI Macola Sales Orders history sync to Microsoft Dynamics 365 account records?

Yes, Commercient can sync ECI Macola Sales Orders history to Microsoft Dynamics 365 Accounts records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both ECI Macola and Microsoft Dynamics 365?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between ECI Macola and Microsoft Dynamics 365?

Commercient can synchronise key ECI Macola ERP data with Microsoft Dynamics 365, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.