---
title: 'ECI Macola + PTC ServiceMax'
url: 'https://www.staging38.commercient.com/product/eci-macola-ptc-servicemax/'
date: '2026-06-19T10:38:42-04:00'
modified: '2026-06-19T10:38:42-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI Macola to PTC ServiceMax, giving your team access to ECI Macola data directly within PTC ServiceMax. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI Macola and PTC ServiceMax, giving field service teams access to ERP customer, equipment and order data from inside PTC ServiceMax. The connection keeps customer records consistent between the field service platform and the ERP billing system.

## What syncs

- Sync ECI Macola Price Lists to PTC ServiceMax for Quoting
- Import PTC ServiceMax Estimates into ECI Macola as Quotes
- Sync ECI Macola Vendors to PTC ServiceMax Parts and Supplier Data
- Connect PTC ServiceMax Invoices to ECI Macola Invoices
- Sync ECI Macola Customer Payment Status to PTC ServiceMax
- Export ECI Macola Purchase Orders Linked to PTC ServiceMax Jobs

## Why Commercient

### Pricing and contract visibility

Sync ECI Macola Price Lists and contract terms to PTC ServiceMax so technicians can quote accurately and access customer-specific rates from inside the field service platform.

### New customer setup

Connect PTC ServiceMax new customer records to ECI Macola Customers so customers added in the field service platform are immediately available for billing and order management in the ERP.

### Payment and balance status

Surface ECI Macola Payments and outstanding invoice balances inside PTC ServiceMax so technicians and managers know a customer's payment status before completing a job or taking payment.

### Purchase order management

Connect PTC ServiceMax Jobs parts requirements to ECI Macola Purchase Orders so field service job parts needs create purchase orders in the ERP for procurement.

## About ECI Macola

ECI Macola is an ERP system for discrete and process manufacturers and distributors, managing financials, inventory, production, quality and order management.

## About PTC ServiceMax

PTC ServiceMax is an enterprise field service management platform for manufacturers and service organisations, managing work orders, entitlements, parts, field technicians and service contracts.

## Frequently asked questions

### Can ECI Macola Price Lists sync to PTC ServiceMax for field quoting?

Commercient can sync ECI Macola Price Lists and customer-specific rates to PTC ServiceMax so technicians can provide accurate quotes in the field. Exact capabilities depend on the platforms and project scope.

### Does Commercient support two-way data flow between ECI Macola and PTC ServiceMax?

Commercient can support two-way data flow for Customers, Items, Jobs and Invoices between ECI Macola and PTC ServiceMax when configured. Exact two-way capabilities depend on the systems and integration scope.

### Can ECI Macola Purchase Orders be created from PTC ServiceMax Jobs parts requirements?

Commercient can support connecting PTC ServiceMax parts requirements from Jobs to ECI Macola Purchase Orders when included in scope. This allows field service jobs to trigger ERP procurement workflows automatically.

### Can PTC ServiceMax Jobs job costs flow back to ECI Macola for financial reporting?

Commercient can support syncing PTC ServiceMax Jobs labour, parts and cost data back to ECI Macola when included in scope. This helps finance teams report on service margins and job profitability from ERP records.

### How is customer data matched between ECI Macola and PTC ServiceMax?

Commercient handles customer matching between ECI Macola and PTC ServiceMax using configurable criteria such as customer code, email or account name. Matching logic is agreed during the scoping and setup process to prevent duplicate records.