---
title: 'ECI Macola + Salesforce Sales Cloud'
url: 'https://www.staging38.commercient.com/product/eci-macola-salesforce-sales-cloud/'
date: '2026-06-19T10:38:27-04:00'
modified: '2026-06-19T10:38:27-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI Macola to Salesforce Sales Cloud, giving your team access to ECI Macola data directly within Salesforce Sales Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI Macola and Salesforce Sales Cloud, giving sales teams access to ERP customer, order, invoice and inventory data from inside Salesforce Sales Cloud. Sales reps get a complete view of ECI Macola account history — orders, invoices, payments and product data — without switching platforms.

## What syncs

- Sync ECI Macola Credit Notes to Salesforce Sales Cloud
- Import Salesforce Sales Cloud Contacts as ECI Macola Customer Contacts
- Connect ECI Macola Quotes to Salesforce Sales Cloud Opportunities
- Sync ECI Macola Customers to Salesforce Sales Cloud Accounts
- Display ECI Macola Invoices in Salesforce Sales Cloud
- Access ECI Macola Items and Inventory from Salesforce Sales Cloud

## Why Commercient

### Customer account visibility

Connect ECI Macola Customers to Salesforce Sales Cloud Accounts and Contacts so sales teams can view ERP customer data from inside the CRM and manage relationships with accurate account information.

### Sales order history

Sync ECI Macola Sales Orders, Invoices and Order History to Salesforce Sales Cloud so sales reps can review order status and customer purchase activity without leaving the CRM.

### Product and inventory visibility

Access ECI Macola Items, Inventory and Price Lists from Salesforce Sales Cloud so sales teams can check product availability and provide accurate information to customers.

### Deal-to-order workflow

Connect Salesforce Sales Cloud Opportunities back to ECI Macola as Sales Orders so approved deals can move into ERP fulfilment workflows when included in the integration scope.

## About ECI Macola

ECI Macola is an ERP system for discrete and process manufacturers and distributors, managing financials, inventory, production, quality and order management.

## About Salesforce Sales Cloud

Salesforce Sales Cloud is a CRM platform for sales teams, managing accounts, contacts, leads, opportunities, activities and revenue forecasting.

## Frequently asked questions

### How is the ECI Macola and Salesforce Sales Cloud integration scoped and implemented?

Commercient scopes each integration project based on the customer's ECI Macola and Salesforce Sales Cloud configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can ECI Macola Sales Orders history sync to Salesforce Sales Cloud account records?

Yes, Commercient can sync ECI Macola Sales Orders history to Salesforce Sales Cloud Accounts records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both ECI Macola and Salesforce Sales Cloud?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between ECI Macola and Salesforce Sales Cloud?

Commercient can synchronise key ECI Macola ERP data with Salesforce Sales Cloud, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can ECI Macola Customers sync into Salesforce Sales Cloud Accounts and Contacts?

Yes, Commercient can sync ECI Macola Customers into Salesforce Sales Cloud as Accounts and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.