---
title: 'ECI Macola + SAP CRM'
url: 'https://www.staging38.commercient.com/product/eci-macola-sap-crm/'
date: '2026-06-19T10:38:28-04:00'
modified: '2026-06-19T10:38:28-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI Macola to SAP CRM, giving your team access to ECI Macola data directly within SAP CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI Macola and SAP CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside SAP CRM. With ERP account data visible in SAP CRM, sales managers can monitor outstanding invoices, recent orders and payment history alongside pipeline activity.

## What syncs

- Access ECI Macola Items and Inventory from SAP CRM
- Export SAP CRM Opportunities as ECI Macola Sales Orders
- Sync ECI Macola Sales Orders and Status Updates to SAP CRM
- Update SAP CRM Contacts from ECI Macola Customer Contacts
- View ECI Macola Inventory in SAP CRM
- Sync ECI Macola Payments to SAP CRM Account Records

## Why Commercient

### Product and inventory visibility

Access ECI Macola Items, Inventory and Price Lists from SAP CRM so sales teams can check product availability and provide accurate information to customers.

### Deal-to-order workflow

Connect SAP CRM Opportunities back to ECI Macola as Sales Orders so approved deals can move into ERP fulfilment workflows when included in the integration scope.

### Invoice and payment visibility

Surface ECI Macola Invoices and Payments inside SAP CRM so account managers can review outstanding balances and recent payments alongside their pipeline and customer activity.

### Quote-to-order workflow

Connect SAP CRM Quotations to ECI Macola Sales Orders so sales quotes approved in the CRM can create ERP orders and trigger fulfilment without re-entry.

## About ECI Macola

ECI Macola is an ERP system for discrete and process manufacturers and distributors, managing financials, inventory, production, quality and order management.

## About SAP CRM

SAP CRM is a customer relationship management system for large enterprises, managing accounts, contacts, opportunities, marketing campaigns and customer service interactions.

## Frequently asked questions

### Can SAP CRM Opportunities be connected back to ECI Macola as Sales Orders?

Commercient can support connecting SAP CRM Opportunities back to ECI Macola as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the ECI Macola and SAP CRM sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.

### Can sales reps see ECI Macola Invoices and Payments inside SAP CRM?

Yes, Commercient can surface ECI Macola Invoices and Payments data inside SAP CRM so sales reps can review account financial status without leaving the CRM. Exact field display depends on project configuration.

### Can ECI Macola Items and Inventory be accessed from SAP CRM?

Yes, Commercient can sync ECI Macola Items and Inventory to SAP CRM so sales teams can check product availability and pricing from inside the CRM. Supported objects and sync direction depend on project scope.

### Does Commercient support two-way sync between ECI Macola and SAP CRM?

Commercient can support bidirectional sync between ECI Macola and SAP CRM, such as ERP-to-CRM customer data and CRM-to-ERP deal-to-order workflows. Two-way sync capability and object coverage depend on the systems involved and the integration scope.