---
title: 'ECI Macola + Veeva'
url: 'https://www.staging38.commercient.com/product/eci-macola-veeva/'
date: '2026-06-19T10:38:33-04:00'
modified: '2026-06-19T10:38:33-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI Macola to Veeva, giving your team access to ECI Macola data directly within Veeva. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI Macola and Veeva, giving sales teams access to ERP customer, order, invoice and inventory data from inside Veeva. With accurate ERP data in Veeva, reps spend less time locating account details and more time managing customer relationships.

## What syncs

- Sync ECI Macola Payments to Veeva Account Records
- Access ECI Macola Price Lists from Veeva
- Sync ECI Macola Credit Notes to Veeva
- Import Veeva Contacts as ECI Macola Customer Contacts
- Connect ECI Macola Quotes to Veeva Opportunities
- Sync ECI Macola Customers to Veeva Accounts

## Why Commercient

### Territory and region alignment

Sync ECI Macola customer region and territory data to Veeva so account assignments, territory reports and sales coverage in the CRM reflect the ERP's customer classification.

### Customer contact sync

Sync ECI Macola Contacts to Veeva Contacts so both platforms share accurate individual contact information, phone numbers, email addresses and roles for each customer account.

### Customer account visibility

Connect ECI Macola Customers to Veeva Accounts and Contacts so sales teams can view ERP customer data from inside the CRM and manage relationships with accurate account information.

### Sales order history

Sync ECI Macola Sales Orders, Invoices and Order History to Veeva so sales reps can review order status and customer purchase activity without leaving the CRM.

## About ECI Macola

ECI Macola is an ERP system for discrete and process manufacturers and distributors, managing financials, inventory, production, quality and order management.

## About Veeva

Veeva CRM is a life sciences CRM platform for pharmaceutical and biotech sales teams, managing accounts, contacts, activities, events, samples and compliance data.

## Frequently asked questions

### Can ECI Macola Price Lists sync to Veeva for sales quoting?

Yes, Commercient can sync ECI Macola Price Lists to Veeva so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.

### Can Commercient support dashboards or reporting from ECI Macola data in Veeva?

Commercient can support surfacing ECI Macola data inside Veeva views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the ECI Macola and Veeva integration scoped and implemented?

Commercient scopes each integration project based on the customer's ECI Macola and Veeva configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can ECI Macola Sales Orders history sync to Veeva account records?

Yes, Commercient can sync ECI Macola Sales Orders history to Veeva Accounts records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both ECI Macola and Veeva?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.