---
title: 'ECI Macola + Zoho CRM'
url: 'https://www.staging38.commercient.com/product/eci-macola-zoho-crm/'
date: '2026-06-19T10:38:36-04:00'
modified: '2026-06-19T10:38:36-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI Macola to Zoho CRM, giving your team access to ECI Macola data directly within Zoho CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI Macola and Zoho CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside Zoho CRM. When included in scope, the integration can also push Zoho CRM Deals back to ECI Macola to trigger order fulfilment or invoicing workflows.

## What syncs

- Display ECI Macola Invoices in Zoho CRM
- Access ECI Macola Items and Inventory from Zoho CRM
- Export Zoho CRM Deals as ECI Macola Sales Orders
- Sync ECI Macola Sales Orders and Status Updates to Zoho CRM
- Update Zoho CRM Contacts from ECI Macola Customer Contacts
- View ECI Macola Inventory in Zoho CRM

## Why Commercient

### Territory and region alignment

Sync ECI Macola customer region and territory data to Zoho CRM so account assignments, territory reports and sales coverage in the CRM reflect the ERP's customer classification.

### Customer contact sync

Sync ECI Macola Contacts to Zoho CRM Contacts so both platforms share accurate individual contact information, phone numbers, email addresses and roles for each customer account.

### Customer account visibility

Connect ECI Macola Customers to Zoho CRM Accounts and Contacts so sales teams can view ERP customer data from inside the CRM and manage relationships with accurate account information.

### Sales order history

Sync ECI Macola Sales Orders, Invoices and Order History to Zoho CRM so sales reps can review order status and customer purchase activity without leaving the CRM.

## About ECI Macola

ECI Macola is an ERP system for discrete and process manufacturers and distributors, managing financials, inventory, production, quality and order management.

## About Zoho CRM

Zoho CRM is a customer relationship management platform for sales and marketing teams, managing leads, contacts, accounts, deals, activities and customer communication.

## Frequently asked questions

### Can ECI Macola Customers sync into Zoho CRM Accounts and Contacts?

Yes, Commercient can sync ECI Macola Customers into Zoho CRM as Accounts and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can Zoho CRM Deals be connected back to ECI Macola as Sales Orders?

Commercient can support connecting Zoho CRM Deals back to ECI Macola as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the ECI Macola and Zoho CRM sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.

### Can sales reps see ECI Macola Invoices and Payments inside Zoho CRM?

Yes, Commercient can surface ECI Macola Invoices and Payments data inside Zoho CRM so sales reps can review account financial status without leaving the CRM. Exact field display depends on project configuration.

### Can ECI Macola Items and Inventory be accessed from Zoho CRM?

Yes, Commercient can sync ECI Macola Items and Inventory to Zoho CRM so sales teams can check product availability and pricing from inside the CRM. Supported objects and sync direction depend on project scope.