---
title: 'ECI RockSolid MAX  + Blackbaud CRM'
url: 'https://www.staging38.commercient.com/product/eci-rocksolid-max-blackbaud-crm/'
date: '2026-06-19T10:12:41-04:00'
modified: '2026-06-19T10:12:41-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI RockSolid MAX to Blackbaud CRM, giving your team access to ECI RockSolid MAX data directly within Blackbaud CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI RockSolid MAX and Blackbaud CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside Blackbaud CRM. Sales reps can view ECI RockSolid MAX Invoices, Sales Orders and Inventory from inside Blackbaud CRM to support more informed customer conversations.

## What syncs

- Sync ECI RockSolid MAX Customers to Blackbaud CRM Companies
- Display ECI RockSolid MAX Invoices in Blackbaud CRM
- Access ECI RockSolid MAX Items and Inventory from Blackbaud CRM
- Export Blackbaud CRM Deals as ECI RockSolid MAX Sales Orders
- Sync ECI RockSolid MAX Sales Orders and Status Updates to Blackbaud CRM
- Update Blackbaud CRM Contacts from ECI RockSolid MAX Customer Contacts

## Why Commercient

### Deal-to-order workflow

Connect Blackbaud CRM Deals back to ECI RockSolid MAX as Sales Orders so approved deals can move into ERP fulfilment workflows when included in the integration scope.

### Invoice and payment visibility

Surface ECI RockSolid MAX Invoices and Payments inside Blackbaud CRM so account managers can review outstanding balances and recent payments alongside their pipeline and customer activity.

### Quote-to-order workflow

Connect Blackbaud CRM Quotes to ECI RockSolid MAX Sales Orders so sales quotes approved in the CRM can create ERP orders and trigger fulfilment without re-entry.

### Account health monitoring

Sync ECI RockSolid MAX payment status, open Sales Orders and credit data to Blackbaud CRM so account managers can flag at-risk accounts and prioritise renewals based on financial history.

## About ECI RockSolid MAX

ECI RockSolid MAX is a leading business platform used by companies worldwide.

## About Blackbaud CRM

Blackbaud CRM is a constituent relationship management platform for large nonprofits, managing donors, gifts, campaigns, events, memberships and fundraising data.

## Frequently asked questions

### What data can Commercient connect between ECI RockSolid MAX and Blackbaud CRM?

Commercient can synchronise key ECI RockSolid MAX ERP data with Blackbaud CRM, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can ECI RockSolid MAX Customers sync into Blackbaud CRM Companies and Contacts?

Yes, Commercient can sync ECI RockSolid MAX Customers into Blackbaud CRM as Companies and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can Blackbaud CRM Deals be connected back to ECI RockSolid MAX as Sales Orders?

Commercient can support connecting Blackbaud CRM Deals back to ECI RockSolid MAX as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the ECI RockSolid MAX and Blackbaud CRM sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.

### Can sales reps see ECI RockSolid MAX Invoices and Payments inside Blackbaud CRM?

Yes, Commercient can surface ECI RockSolid MAX Invoices and Payments data inside Blackbaud CRM so sales reps can review account financial status without leaving the CRM. Exact field display depends on project configuration.