---
title: 'ECI RockSolid MAX  + Microsoft Dynamics 365'
url: 'https://www.staging38.commercient.com/product/eci-rocksolid-max-microsoft-dynamics-365/'
date: '2026-06-19T10:12:49-04:00'
modified: '2026-06-19T10:12:49-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI RockSolid MAX to Microsoft Dynamics 365, giving your team access to ECI RockSolid MAX data directly within Microsoft Dynamics 365. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI RockSolid MAX and Microsoft Dynamics 365, giving sales teams access to ERP customer, order, invoice and inventory data from inside Microsoft Dynamics 365. When included in scope, the integration can also push Microsoft Dynamics 365 Opportunities back to ECI RockSolid MAX to trigger order fulfilment or invoicing workflows.

## What syncs

- Display ECI RockSolid MAX Invoices in Microsoft Dynamics 365
- Access ECI RockSolid MAX Items and Inventory from Microsoft Dynamics 365
- Export Microsoft Dynamics 365 Opportunities as ECI RockSolid MAX Sales Orders
- Sync ECI RockSolid MAX Sales Orders and Status Updates to Microsoft Dynamics 365
- Update Microsoft Dynamics 365 Contacts from ECI RockSolid MAX Customer Contacts
- View ECI RockSolid MAX Inventory in Microsoft Dynamics 365

## Why Commercient

### Invoice and payment visibility

Surface ECI RockSolid MAX Invoices and Payments inside Microsoft Dynamics 365 so account managers can review outstanding balances and recent payments alongside their pipeline and customer activity.

### Quote-to-order workflow

Connect Microsoft Dynamics 365 Quotes to ECI RockSolid MAX Sales Orders so sales quotes approved in the CRM can create ERP orders and trigger fulfilment without re-entry.

### Account health monitoring

Sync ECI RockSolid MAX payment status, open Sales Orders and credit data to Microsoft Dynamics 365 so account managers can flag at-risk accounts and prioritise renewals based on financial history.

### New customer onboarding

Connect Microsoft Dynamics 365 new Accounts to ECI RockSolid MAX Customers so new customers created in the CRM are available in the ERP for billing, order processing and fulfilment.

## About ECI RockSolid MAX

ECI RockSolid MAX is a leading business platform used by companies worldwide.

## About Microsoft Dynamics 365

Microsoft Dynamics 365 is a cloud CRM and business application platform for managing sales, customer service, marketing, field service and business operations.

## Frequently asked questions

### Can ECI RockSolid MAX Customers sync into Microsoft Dynamics 365 Accounts and Contacts?

Yes, Commercient can sync ECI RockSolid MAX Customers into Microsoft Dynamics 365 as Accounts and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can Microsoft Dynamics 365 Opportunities be connected back to ECI RockSolid MAX as Sales Orders?

Commercient can support connecting Microsoft Dynamics 365 Opportunities back to ECI RockSolid MAX as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the ECI RockSolid MAX and Microsoft Dynamics 365 sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.

### Can sales reps see ECI RockSolid MAX Invoices and Payments inside Microsoft Dynamics 365?

Yes, Commercient can surface ECI RockSolid MAX Invoices and Payments data inside Microsoft Dynamics 365 so sales reps can review account financial status without leaving the CRM. Exact field display depends on project configuration.

### Can ECI RockSolid MAX Items and Inventory be accessed from Microsoft Dynamics 365?

Yes, Commercient can sync ECI RockSolid MAX Items and Inventory to Microsoft Dynamics 365 so sales teams can check product availability and pricing from inside the CRM. Supported objects and sync direction depend on project scope.