---
title: 'ECI RockSolid MAX  + PatronManager'
url: 'https://www.staging38.commercient.com/product/eci-rocksolid-max-patronmanager/'
date: '2026-06-19T10:12:51-04:00'
modified: '2026-06-19T10:12:51-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI RockSolid MAX to PatronManager, giving your team access to ECI RockSolid MAX data directly within PatronManager. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI RockSolid MAX and PatronManager, keeping key business data aligned between both platforms. The integration is scoped per project to cover the objects and directions that match each customer’s specific workflow.

## What syncs

- Import PatronManager Records into ECI RockSolid MAX
- Sync ECI RockSolid MAX Customer Records to PatronManager
- Export ECI RockSolid MAX Orders and Transactions to PatronManager
- Update PatronManager Product Data from ECI RockSolid MAX
- Sync ECI RockSolid MAX Inventory Levels to PatronManager
- Import PatronManager Data into ECI RockSolid MAX Records

## Why Commercient

### Quote and estimate management

Connect ECI RockSolid MAX Quotes to PatronManager so quoting activity is visible and consistent across both systems for sales and operations.

### Customer data alignment

Sync ECI RockSolid MAX Customers to PatronManager so both platforms share accurate and up-to-date customer information for operations and account management.

### Order and transaction sync

Export ECI RockSolid MAX Sales Orders and transactions to PatronManager to keep operational data aligned and support accurate workflow management across both systems.

### Product and inventory management

Update ECI RockSolid MAX Items and Inventory data in PatronManager so teams have current product information available in both platforms.

## About ECI RockSolid MAX

ECI RockSolid MAX is a leading business platform used by companies worldwide.

## About PatronManager

PatronManager is a CRM platform built on Salesforce for arts and cultural organisations, managing donors, ticket buyers, memberships, fundraising campaigns and patron communication.

## Frequently asked questions

### What happens if a customer already exists in both ECI RockSolid MAX and PatronManager?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between ECI RockSolid MAX and PatronManager?

Commercient can synchronise key ECI RockSolid MAX ERP data with PatronManager, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can ECI RockSolid MAX Customers sync into PatronManager Companies and Contacts?

Yes, Commercient can sync ECI RockSolid MAX Customers into PatronManager as Companies and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can PatronManager Deals be connected back to ECI RockSolid MAX as Sales Orders?

Commercient can support connecting PatronManager Deals back to ECI RockSolid MAX as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the ECI RockSolid MAX and PatronManager sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.