---
title: 'ECI RockSolid MAX  + Salesforce Sales Cloud'
url: 'https://www.staging38.commercient.com/product/eci-rocksolid-max-salesforce-sales-cloud/'
date: '2026-06-19T10:12:55-04:00'
modified: '2026-06-19T10:12:55-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI RockSolid MAX to Salesforce Sales Cloud, giving your team access to ECI RockSolid MAX data directly within Salesforce Sales Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI RockSolid MAX and Salesforce Sales Cloud, giving sales teams access to ERP customer, order, invoice and inventory data from inside Salesforce Sales Cloud. This gives finance and sales teams shared visibility into account status, combining Salesforce Sales Cloud pipeline data with ECI RockSolid MAX transactional records.

## What syncs

- Import Salesforce Sales Cloud Contacts as ECI RockSolid MAX Customer Contacts
- Connect ECI RockSolid MAX Quotes to Salesforce Sales Cloud Opportunities
- Sync ECI RockSolid MAX Customers to Salesforce Sales Cloud Accounts
- Display ECI RockSolid MAX Invoices in Salesforce Sales Cloud
- Access ECI RockSolid MAX Items and Inventory from Salesforce Sales Cloud
- Export Salesforce Sales Cloud Opportunities as ECI RockSolid MAX Sales Orders

## Why Commercient

### New customer onboarding

Connect Salesforce Sales Cloud new Accounts to ECI RockSolid MAX Customers so new customers created in the CRM are available in the ERP for billing, order processing and fulfilment.

### Pricing and discount visibility

Sync ECI RockSolid MAX Price Lists to Salesforce Sales Cloud so sales reps can reference current pricing, discount tiers and customer-specific rates from inside the CRM without ERP access.

### Forecast and pipeline accuracy

Align Salesforce Sales Cloud deal values and expected close dates with ECI RockSolid MAX order and revenue data to give sales managers more accurate pipeline reporting and revenue forecasts.

### Credit and order limit visibility

Sync ECI RockSolid MAX customer credit status and order limits to Salesforce Sales Cloud so sales reps know a customer's account standing before quoting or accepting new orders.

## About ECI RockSolid MAX

ECI RockSolid MAX is a leading business platform used by companies worldwide.

## About Salesforce Sales Cloud

Salesforce Sales Cloud is a CRM platform for sales teams, managing accounts, contacts, leads, opportunities, activities and revenue forecasting.

## Frequently asked questions

### Can ECI RockSolid MAX Sales Orders history sync to Salesforce Sales Cloud account records?

Yes, Commercient can sync ECI RockSolid MAX Sales Orders history to Salesforce Sales Cloud Accounts records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both ECI RockSolid MAX and Salesforce Sales Cloud?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between ECI RockSolid MAX and Salesforce Sales Cloud?

Commercient can synchronise key ECI RockSolid MAX ERP data with Salesforce Sales Cloud, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can ECI RockSolid MAX Customers sync into Salesforce Sales Cloud Accounts and Contacts?

Yes, Commercient can sync ECI RockSolid MAX Customers into Salesforce Sales Cloud as Accounts and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can Salesforce Sales Cloud Opportunities be connected back to ECI RockSolid MAX as Sales Orders?

Commercient can support connecting Salesforce Sales Cloud Opportunities back to ECI RockSolid MAX as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.