---
title: 'ECI RockSolid MAX  + SAP Commerce Cloud'
url: 'https://www.staging38.commercient.com/product/eci-rocksolid-max-sap-commerce-cloud/'
date: '2026-06-19T10:12:55-04:00'
modified: '2026-06-19T10:12:56-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI RockSolid MAX to SAP Commerce Cloud, giving your team access to ECI RockSolid MAX data directly within SAP Commerce Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI RockSolid MAX and SAP Commerce Cloud, synchronising orders, products, customers and inventory between the ERP and online store. Customer and order data flows between ECI RockSolid MAX and SAP Commerce Cloud so both operations and e-commerce teams work from the same records.

## What syncs

- Import SAP Commerce Cloud New Customers into ECI RockSolid MAX
- Connect ECI RockSolid MAX Vendors to SAP Commerce Cloud for Supplier Visibility
- Sync ECI RockSolid MAX Invoices from SAP Commerce Cloud Order Data
- Export SAP Commerce Cloud Product Variants to ECI RockSolid MAX Items
- Sync SAP Commerce Cloud Returns to ECI RockSolid MAX Credit Notes
- Update ECI RockSolid MAX Customers from SAP Commerce Cloud Buyer Records

## Why Commercient

### Multi-channel inventory tracking

Sync ECI RockSolid MAX Inventory to SAP Commerce Cloud in real time so stock counts on the storefront reflect current ERP warehouse quantities and prevent overselling.

### New customer acquisition

Import SAP Commerce Cloud new Customers into ECI RockSolid MAX so customers who purchase online are available for billing, order management and account records in the ERP.

### B2B order portal management

Sync ECI RockSolid MAX customer-specific pricing, order history and account terms to SAP Commerce Cloud so B2B buyers see accurate, personalised information when ordering online.

### Order revenue and financial posting

Connect SAP Commerce Cloud order revenue to ECI RockSolid MAX Invoices so financial posting happens from ERP order records without manual reconciliation between the storefront and accounting.

## About ECI RockSolid MAX

ECI RockSolid MAX is a leading business platform used by companies worldwide.

## About SAP Commerce Cloud

SAP Commerce Cloud is an enterprise e-commerce platform for B2C and B2B commerce, managing product catalogs, online storefronts, pricing, orders and customer experiences.

## Frequently asked questions

### How often does the ECI RockSolid MAX and SAP Commerce Cloud integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and batch sync options are available depending on system capabilities and project scope.

### Can ECI RockSolid MAX Credit Notes and returns sync back from SAP Commerce Cloud?

Commercient can support syncing SAP Commerce Cloud returns and refund data back to ECI RockSolid MAX as Credit Notes when included in scope. This keeps inventory, financial and customer account records accurate after returns are processed.

### Can ECI RockSolid MAX Price Lists for specific customers sync to SAP Commerce Cloud?

Commercient can support syncing ECI RockSolid MAX customer-specific Price Lists to SAP Commerce Cloud so B2B customers see their contracted pricing when ordering online. Exact capabilities depend on the platforms and project scope.

### What happens to ECI RockSolid MAX fulfilment when an SAP Commerce Cloud order is placed?

When an SAP Commerce Cloud Orders is imported into ECI RockSolid MAX as Sales Orders, it enters the ERP fulfilment workflow. Inventory is reserved, the order is processed and shipment status can be synced back to SAP Commerce Cloud when included in scope.

### Can ECI RockSolid MAX Vendors and supplier data sync to SAP Commerce Cloud?

Commercient can support syncing ECI RockSolid MAX Vendors and supplier data to SAP Commerce Cloud when relevant for dropship, supplier-managed inventory or B2B ordering workflows. Exact capabilities depend on project scope.