---
title: 'ECI RockSolid MAX  + WooCommerce'
url: 'https://www.staging38.commercient.com/product/eci-rocksolid-max-woocommerce/'
date: '2026-06-19T10:13:00-04:00'
modified: '2026-06-19T10:13:00-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI RockSolid MAX to WooCommerce, giving your team access to ECI RockSolid MAX data directly within WooCommerce. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI RockSolid MAX and WooCommerce, synchronising orders, products, customers and inventory between the ERP and online store. Customer and order data flows between ECI RockSolid MAX and WooCommerce so both operations and e-commerce teams work from the same records.

## What syncs

- Import WooCommerce New Customers into ECI RockSolid MAX
- Connect ECI RockSolid MAX Vendors to WooCommerce for Supplier Visibility
- Sync ECI RockSolid MAX Invoices from WooCommerce Order Data
- Export WooCommerce Product Variants to ECI RockSolid MAX Items
- Sync WooCommerce Returns to ECI RockSolid MAX Credit Notes
- Update ECI RockSolid MAX Customers from WooCommerce Buyer Records

## Why Commercient

### Multi-channel inventory tracking

Sync ECI RockSolid MAX Inventory to WooCommerce in real time so stock counts on the storefront reflect current ERP warehouse quantities and prevent overselling.

### New customer acquisition

Import WooCommerce new Customers into ECI RockSolid MAX so customers who purchase online are available for billing, order management and account records in the ERP.

### B2B order portal management

Sync ECI RockSolid MAX customer-specific pricing, order history and account terms to WooCommerce so B2B buyers see accurate, personalised information when ordering online.

### Order revenue and financial posting

Connect WooCommerce order revenue to ECI RockSolid MAX Invoices so financial posting happens from ERP order records without manual reconciliation between the storefront and accounting.

## About ECI RockSolid MAX

ECI RockSolid MAX is a leading business platform used by companies worldwide.

## About WooCommerce

WooCommerce is an open-source e-commerce plugin for WordPress, managing online stores, product catalogs, orders, customers, payments and shipping.

## Frequently asked questions

### How often does the ECI RockSolid MAX and WooCommerce integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and batch sync options are available depending on system capabilities and project scope.

### Can ECI RockSolid MAX Credit Notes and returns sync back from WooCommerce?

Commercient can support syncing WooCommerce returns and refund data back to ECI RockSolid MAX as Credit Notes when included in scope. This keeps inventory, financial and customer account records accurate after returns are processed.

### Can ECI RockSolid MAX Price Lists for specific customers sync to WooCommerce?

Commercient can support syncing ECI RockSolid MAX customer-specific Price Lists to WooCommerce so B2B customers see their contracted pricing when ordering online. Exact capabilities depend on the platforms and project scope.

### What happens to ECI RockSolid MAX fulfilment when an WooCommerce order is placed?

When an WooCommerce Orders is imported into ECI RockSolid MAX as Sales Orders, it enters the ERP fulfilment workflow. Inventory is reserved, the order is processed and shipment status can be synced back to WooCommerce when included in scope.

### Can ECI RockSolid MAX Vendors and supplier data sync to WooCommerce?

Commercient can support syncing ECI RockSolid MAX Vendors and supplier data to WooCommerce when relevant for dropship, supplier-managed inventory or B2B ordering workflows. Exact capabilities depend on project scope.