---
title: 'ECI Spruce + ConnectWise'
url: 'https://www.staging38.commercient.com/product/eci-spruce-connectwise/'
date: '2026-06-19T10:13:15-04:00'
modified: '2026-06-19T10:13:15-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI Spruce to ConnectWise, giving your team access to ECI Spruce data directly within ConnectWise. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI Spruce and ConnectWise, giving sales teams access to ERP customer, order, invoice and inventory data from inside ConnectWise. The integration supports customisable sync frequency and field mapping to match the specific needs of each sales team.

## What syncs

- Connect ECI Spruce Quotes to ConnectWise Opportunities
- Sync ECI Spruce Customers to ConnectWise Companies
- Display ECI Spruce Invoices in ConnectWise
- Access ECI Spruce Items and Inventory from ConnectWise
- Export ConnectWise Opportunities as ECI Spruce Sales Orders
- Sync ECI Spruce Sales Orders and Status Updates to ConnectWise

## Why Commercient

### Sales rep account management

Connect ECI Spruce Customers account assignments to ConnectWise Companies so sales reps in the CRM always see the accounts they own, with full ERP order and financial context.

### Upsell and cross-sell visibility

Access ECI Spruce purchase history and product usage data in ConnectWise so sales teams can identify upsell and cross-sell opportunities based on what customers have previously ordered.

### Territory and region alignment

Sync ECI Spruce customer region and territory data to ConnectWise so account assignments, territory reports and sales coverage in the CRM reflect the ERP's customer classification.

### Customer contact sync

Sync ECI Spruce Contacts to ConnectWise Contacts so both platforms share accurate individual contact information, phone numbers, email addresses and roles for each customer account.

## About ECI Spruce

ECI Spruce is an ERP for lumber and building material dealers, managing inventory, purchasing, sales, delivery, pricing and financial operations.

## About ConnectWise

ConnectWise is a business management platform for technology solution providers, managing CRM, ticketing, project management, time tracking, billing and service delivery.

## Frequently asked questions

### What happens if a customer already exists in both ECI Spruce and ConnectWise?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between ECI Spruce and ConnectWise?

Commercient can synchronise key ECI Spruce ERP data with ConnectWise, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can ECI Spruce Customers sync into ConnectWise Companies and Contacts?

Yes, Commercient can sync ECI Spruce Customers into ConnectWise as Companies and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can ConnectWise Opportunities be connected back to ECI Spruce as Sales Orders?

Commercient can support connecting ConnectWise Opportunities back to ECI Spruce as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the ECI Spruce and ConnectWise sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.